Aruba Event Management

hace 2 semanas

Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

Aruba Event Management (Monitoring)

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces.

The Monitoring Engineer provides proactive remote and onsite technical assistance through multiple tools including SalesForce, ServiceNow, Aruba Private Central, SolarWinds, Nagios, Sitescope among others in order to guarantee a proper Event Management E2E process.

**In a typical day as an Aruba Event Management (Monitoring) you would**:

- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met.

**If you are**
- Good at partnering, innovating, and making things happen. You are aligned to our core value
- Relevant College Studies in a Technical Field.
- 1-3 years experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.
- Medium Knowledge of Networking CCNA Module 1 - 3.
- Aruba knowledge desirable.
- ITIL Certification Preferred.
- Excellent verbal and written communication skills in language English and Spanish.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience and knowledge.
- Understand the customer to be an advocated for the customer.

We offer
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Services
**Job Level**:
Intermediate

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

  • Aruba Technical Support Agent

    hace 2 semanas

    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Aruba Technical Support Agent This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Aruba is redefining...

  • Event Management Software Architect

    hace 6 días

    Heredia, Costa Rica Gracemark A tiempo completo

    **What you get to do in this role**: - Be responsible for designing the workflows for digital and in-person events. - Work directly with strategic events teams on event planning, providing strategic tactical recommendations on event management, virtual / in-person experiences and driving personalized journeys. - Collaborate with other channel leads (Marketo...

  • Hpe Aruba Networking Technical Solutions Consultant

    hace 2 semanas

    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    HPE Aruba Networking Technical Solutions Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **In a typical day as a HPE Aruba Networking Technical Solutions...

  • Hpe Aruba Networking Technical Solutions Consultant

    hace 2 semanas

    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    HPE Aruba Networking Technical Solutions Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **In a typical day as a HPE Aruba Networking Technical Solutions...

  • Hpe Aruba Networking Technical Solutions Consultant

    hace 2 semanas

    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    HPE Aruba Networking Technical Solutions Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **Job Description**: Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **In a typical day as a HPE Aruba Networking...

  • Event Management Software Architect

    hace 3 días

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Aruba Services Supply Chain Internship

    hace 2 semanas

    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Aruba Services Supply Chain Internship This role has been designated as ‘Office’, which means you will primarily work from an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with...

  • Demand Planning Specialist

    hace 5 días

    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Demand Planning Specialist (Aruba Networks) This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Aruba...

  • Application Management Analyst

    hace 2 semanas

    Heredia, Costa Rica SGF Global A tiempo completo

    **Application Management Analyst (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Application Management Analyst, for IT enterprise in Heredia, Costa Rica. **Position overview**: **Requirements**: - Bachelor’s degree in computer science, information technology - At least 1-3 years of experience working with Linux. - At least 1 year...

  • Asic Verification Manager

    hace 2 semanas

    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    ASIC verification manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Aruba is redefining the...