Back Office
hace 1 semana
ACERCA DE LA VACANTE
Funciones del Puesto
1) Recibir las llamadas de los deudores relacionadas al estado de sus cuentas y brindar la información respectiva y de ser necesario realizar cualquier negociación u otra gestión que se requiera.
2) Elaborar las cartas de cancelación, solicitud de terminados, cartas de saldo y cartas informativas.
3) Confeccionar los formularios de descuento por cancelaciones o arreglos de pago solicitados por los Supervisores de Cobro directamente a Back Office.
4) Confeccionar los estados de cuenta legal y administrativos.
5) Confeccionar las boletas de reclasificación de pagos.
6) Adjuntar los archivos de respaldo (Crediserver, Pagina del Poder, Estado de cuenta, etc.) a los formularios de descuento que realizan los Gestores de Cobro.
7) Atender cualquier solicitud realizada
8) Utilizar las páginas definidas por la empresa para verificar cualquier información que se le solicite referente a los deudores
Requisitos del Puesto
1) Bachiller en secundaria.
2) Conocimientos intermedios de Windows, Office y demás herramientas tecnológicas.
3) Experiência de 1 año en labores como Back Office.
OTROS DETALLES
Area del Puesto
Call Center
Ubicación del Puesto
Escazú, San Jose, Costa Rica
Salario
352000 **(Moneda Local)**
Nível Académico
Bachillerato Secundaria
Nível de Cómputo
Office Basico (Word,Excel,Outlook)
**Idiomas**:
Español: 100%
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