Digital Guardian- Content Moderator

hace 5 días


San José, Costa Rica Teleperformance Costa Rica A tiempo completo

**Overview**: We are looking for fearless people. People who believe that it is possible to build a better world. People who believe that if you were able to contribute something to society, it was worth it. People who are willing to be the digital gatekeeper of the social network. So, if you are ready for a challenge, we’re ready for you.

**Competencies**:Resilience, Integrity, Empathy and Communication Skills**

**Responsibilities**
- Review, classify and/or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client.
- Make timely escalations that require special attention from your line manager in accordance with established procedures.
- Participate in continuous training programs established by the company for optimal development in the role.
- Use a higher degree of judgment and cognitive ability to navigate through content with a higher
- Subjectivity or grey areas.
- Identify trends and report issues that need policy specialist interventions.

**Requirements**:

- At least 1 year of content moderation experience or Trust & Safety similar activities, such as: Social responsibility, ONG, Voluntary Job helping people in need, Child protection institutions.
- Intermediate English level (B2 or above)
- High school diploma +
- Typing 15WPM

On site position*

location=Costa+Rica&locationId=300000000281930&locationLevel=country

**Salary**: ₡550,000.00 - ₡650,000.00 per month


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