Customer Service Representative I

hace 2 semanas


San José, Costa Rica Emerson A tiempo completo

**Responsibilities**:
Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, approve air order), and general product inquiry to ASCO Numatics and/or Aventics. Ensures information given to customers is timely and accurate. The representative is also expected to assist customers on basic shipping issues like shortage, overage, etc. which may require them to do research and analysis.
- Provides inside sales support for pricing and availability and attends to order management queries.
- Assists customer on basic technical queries (as available in the system)
- Attends to customers concerns on shipping which include but not limited to research and analysis, help customers submit RMA requests, and update corresponding team.
- Assists customers on general product inquiry and ensures that the information is accurate.
- Performs other duties and responsibilities as assigned by management.

**Qualifications**:

- Customer Service Experience: 1-3 years
- English Level: B1
- Performance: Successful or above
- Demonstrated systems and process knowledge
- Very good customer support skills
- Multi-tasking skill in a fast-paced environment
- High sense of urgency and comprehension skills
- Strong in written and verbal communication
- Ability to work well under pressure
- Accurate in delivering outputs



  • San José, Costa Rica Object Technology Solution A tiempo completo

    **About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...


  • San José, San José, Costa Rica United Parcel Service A tiempo completo

    At United Parcel Service, we're looking for a talented Customer Service Representative to join our team. This role is perfect for someone who enjoys working with people and has strong communication skills.Key Responsibilities:Process workforce management software exceptionsComplete and provide various reports as neededAdminister discretionary requests and...


  • San José, San José, Costa Rica United Parcel Service A tiempo completo

    At United Parcel Service, we're seeking a skilled Customer Service Representative to provide exceptional support to our internal and external customers.This role involves entering data for order processing, document scanning, shipment routing, and other essential tasks. The ideal candidate will be a problem-solver with strong communication skills, able to...


  • San José, San José, Costa Rica Igt A tiempo completo

    **Job Summary:**We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and effective assistance with their inquiries.**Key Responsibilities:**- Respond to customer inquiries via telephone in a professional and courteous...


  • San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    OTSI OverviewAs a leading provider of innovative solutions, OTSI has established itself as a trusted partner for businesses of all sizes.Our global reach and local delivery model enable us to offer tailored solutions that meet the unique needs of our clients.Job Description:As a Customer Service Representative I, you will be responsible for providing...


  • San Francisco, Heredia, Costa Rica Cognizant A tiempo completo

    **Customer Service Representative Job Description:**We are seeking a highly skilled Customer Service Representative to join our team at Cognizant. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Responsibilities**:Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, approve air order), and general product inquiry to ASCO Numatics and/or Aventics.Ensures information given to customers is timely and accurate.The representative...


  • San Francisco, Costa Rica Cognizant Technology Solutions A tiempo completo

    We are hiring Senior Customer Service Representatives to manage customer queries and complaints. **Customer Service Representative Responsibilities**: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging...


  • San Francisco, Costa Rica Cognizant Technology Solutions A tiempo completo

    We are hiring Senior Customer Service Representatives to manage customer queries and complaints. **Customer Service Representative Responsibilities**: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging...


  • San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completo

    We are hiring Senior Customer Service Representatives to manage customer queries and complaints.**Customer Service Representative Responsibilities**:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and...


  • San José, San José, Costa Rica Infina Health A tiempo completo

    At Infina Health, we are seeking highly skilled Customer Service Representatives to join our team. As a Dispatcher & Phone Operator, you will play a vital role in managing all aspects of our operations.Key Responsibilities:Receive and respond to emergency and non-emergency calls in a timely and professional mannerAddress customer complaints and concerns by...


  • San José, Costa Rica Emerson A tiempo completo

    **Responsibilities**: Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, approve air order), and general product inquiry to ASCO Numatics and/or Aventics. Ensures information given to customers is timely and accurate. The...


  • San José, San José, Costa Rica Talent2Win A tiempo completo

    **customer service representative**:**Talent2Win**San JoséSan Joséexperiência0 añosTelecomunicacionesindefinidojornada completasalariono especificadopublicadohace 3 horasBUSCAMOS TALENTO COMO TÚEmpleocostarica #OportunidadEmpleoSi tienes bachillerato comprobable y Nível de inglés (avanzado) esta es tu oportunidad.Ingresa al mundo de Customer Service...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Responsibilities**:Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, approve air order), and general product inquiry to ASCO Numatics and/or Aventics.Ensures information given to customers is timely and accurate.The representative...


  • San José, San José, Costa Rica Infotree Global Solutions A tiempo completo

    Customer Service RepresentativePosición 100% PRESENCIAL, oficina se ubica en Santa Ana.Horario de Martes a Sábado de 7am a 4pm.**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 1 año de experiência en call center.**Salary**: ¢600,000.00 - ¢670,000.00 per month**Education**:- High school or equivalent (required)**Experience**:- customer...


  • San José, San José, Costa Rica Oocl Usa Inc A tiempo completo

    **Customer Service Representative - Escazu, Costa Rica.**The International Customer Service Representative is accountable for supply chain management of North America based customers.As the international service representative, you will provide day-to-day back office support for all North American operations.You will ensure global first-class customer...

  • Customer Service Advocate

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Movate A tiempo completo

    About the RoleThe Customer Service Phone Representative provides high-quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations.This role involves creating an effortless customer experience by answering questions about products, orders, and services available through the e-commerce...


  • San Francisco, Heredia, Costa Rica 360Training A tiempo completo

    **360training****Customer Service Representative - Spanish / English****Responsibilities**- Receive, initiate, document, and handle product/service-related transactions over the phone with customers.- Review and master product/service-related systems and materials per customer.- Demonstrate strong interpersonal skills while interacting with customers,...


  • San José, Costa Rica Go2 A tiempo completo

    We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. - Will do data entry tasks such as support ticketing and order fulfillment, etc **Requirements/Skills**: - Updated resume with employment dates (Months and Years) -...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **About Sgf Global:**We're a leading technology support company that values exceptional customer service. Our team is dedicated to providing top-notch support to our clients.**Job Summary:**We're looking for a skilled Customer Service Representative who can effectively communicate with customers in Portuguese and English. If you have experience in customer...