Level 1-2 Help Desk Technician

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network...

As our Service Desk Support Technician, you will interact with company employees over the phone, in person, or via video conferencing to resolve reported issues. This position is responsible for providing end-user, software, and hardware support. Rely on instructions and pre-established guidelines to identify, research, and resolve technical problems...

The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.  Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially...

Job SummaryResponsible for leading the Help Desk team and overseeing the provision of technical support to internal users across multiple locations. This role ensures timely resolution of IT issues, continuous improvement of support processes, and overall customer satisfaction. Experience in digital entertainment or online platforms is...

Job title:Helpdesk LeadLocation:Ultralag, HerediaType:Full-Time (On-site)Education:High school degree or aboveExperience:3–5 years of experience in IT support, including at least 1 year in a leadership or team lead roleNo of Openings:1Summary:The Helpdesk Lead oversees the day-to-day operations of the IT Service Desk, managing Tier 1 and Tier 2 support...

Manage all different types of inquiries generated via inbound activities such as chat, email and call. Attend the help desk line and respond to users' requests regarding application issues or questions. Call back missing calls. Diagnoses and troubleshoots level 1 problem. Management of ticketing support queue (production support). Troubleshooting customer...

Job description:Riverfy is an onsite and remote IT support and security software solutions company. Our mission is to help businesses achieve more through the efficient use of innovative technology solutions. We strive to maintain an impeccable level of service delivered with a sense of warmth and friendliness to our clients.This is a full-time remote...

**Essential Job Functions**: - Provide basic technical support in infrastructure services, assisting with routine tasks. - Participate in infrastructure projects and tasks to gain hands-on experience and knowledge. - Support basic monitoring and routine troubleshooting of infrastructure systems. - Work with team members to address infrastructure-related...

Req ID: 350835NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk - German / English (Remote Night shift) to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). ...