IT Service Desk Support Technician

Service Desk Support (Heredia – On site)Our client, an important company in the service business area, is looking to hire a Service Desk Support. This person will be responsible for assigning and resolving cases, attending regular client calls, performing daily, weekly, and monthly reporting, and providing account statements to customers. The role includes...

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Senior Associate to join our team in Belen, Heredia.NTT DATA Costa Rica is looking for a IT support technician...

Company OverviewAt Fujitsu, we are driven by our purpose to make the world more sustainable by building trust in society through innovation. We have been a pioneer in technology and innovation for over 80 years, and we are committed to using our expertise to help businesses and organizations transform for the digital age. We believe that digital...

About UsAt SentinelOne, we're redefining cybersecurity by pushing the limits of what's possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow's threats.From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We're looking for passionate individuals who thrive...

At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering...

Job title:Helpdesk LeadLocation:Ultralag, HerediaType:Full-Time (On-site)Education:High school degree or aboveExperience:3–5 years of experience in IT support, including at least 1 year in a leadership or team lead roleNo of Openings:1Summary:The Helpdesk Lead oversees the day-to-day operations of the IT Service Desk, managing Tier 1 and Tier 2 support...

Key ResponsibilitiesCase Assignment: Monitor the case queue within Salesforce and promptly assign cases to the appropriate support teams or individuals, or reach out to the correct Support Manager for assistance.SLA Management: Ensure all high-priority cases receive a first response within the defined service level agreement (SLA) by adding initial comments...

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Firmex, Grata, and Sherpany. They all, collectively, define the future for business growth.Apply for one...

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Firmex, Grata, and Sherpany. They all, collectively, define the future for business growth.Apply for one...

We're looking for a highly organized and detail-oriented Support Case Assigner to join our team. In this role, you will play a critical part in our customer support operations by ensuring that high-priority and unassigned cases are assigned efficiently and quickly in Salesforce (our CRM). You'll be the initial point of contact for cases logged by our...