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Call Center Agent

hace 3 semanas

Heredia, Costa Rica TransUnion A tiempo completo

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
**What You'll Bring**:
Neustar, a TransUnion company, was recently acquired and all recruiting is taking place in coordination with TransUnion. The Call Center Agent is responsible of analyzing business information. In this role, the Call Center Agent confirms reliable data of businesses using different sources; makes outbound calls to gather critical business information, and web search to complement the proper validation process. Job Duties: Make outbound phone calls business to business for validation purposes. Search specific data through public websites. Analyze the available information to determine the truthfulness of the business attributes. Use different company tools and Microsoft Excel to gather the required information. Qualifications/Education: English language proficiency B2+ or C1 that includes reading, oral, writing, and listening skills. High school diploma. MS Office knowledge (Excel-basic to intermediate) Nice to have. Typing skills: 20 wpm. Also Desired: Service orientation Proactive, result oriented Analytical thinking Teamwork and cooperation We’re excited to announce Neustar has joined the TransUnion team as part of an acquisition that took place in late 2021. As part of the transition, there may be changes specific to the organizational alignment and title of this position. All other details of this position, such as job responsibilities, will not be impacted due to the transition. Neustar’s addition to TransUnion is leading to accelerated growth to our marketing, risk and communications businesses and furthers our data-oriented strategy. We hope you’ll join us in the next phase of this journey. #Neustar

**Impact You'll Make**:
TransUnion Job Title

Acquisition Non-Exempt, Acquired Associate