Senior Finance Operations Manager

hace 2 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo
About Experian

Experian is a global leader in providing information, analytical and marketing services to organizations and consumers. Our mission is to help manage the risk and reward of commercial and financial decisions by unlocking the power of data.

Job Description

We are seeking a highly motivated and client-focused Senior Finance Operations Manager to lead our billing team. The successful candidate will be responsible for supervising and administering the team's performance management, employee relations, training, and work assignments.

Key Responsibilities:
  • Maintain relevant systems, internal calls, and invoice logs with status updates, follow-up details and any other relevant information related to billing.
  • Provide leadership, expertise, and guidance to the billing analysts to enable them to provide timely and accurate services and responses to queries.
  • Create reports and metrics to improve control of processes and support management decisions.
  • Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
  • Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching.
Qualifications:
  • A minimum of 5 years of related billing experience.
  • 2-3 years in leadership roles.
  • Advance studies in business administration, finance, or a related field.
  • Strong communication skills.
  • Fluent spoken and written English.
  • Strong knowledge of billing procedures.
  • Strong attention to detail.
  • Strong numeric aptitude.
  • Ability to work within a team environment.
  • ERP systems such as Oracle and SAP systems.
  • Proficient in using Microsoft Office suite.
Benefits:
  • Medical, life and dental insurance.
  • Asociación Solidarista.
  • International Share Save Plan.
  • Flex Work/Work from home.
  • Paid time off.
  • Annual Performance Bonus.
  • Education Reimbursement.
  • Family Bonding.
  • Bereavement Leave.
  • Referral Program.

Experian offers a dynamic and inclusive culture where everyone feels valued and supported. We believe that diverse perspectives and experiences drive innovation and success. If you're passionate about making a difference in the lives of others and want to join a forward-thinking organization, we encourage you to apply.



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