Benefits and Payroll Specialist

hace 5 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
Overview:
The Amazon Support Services Costa Rica Srl is a dynamic organization that is passionate about delivering exceptional results for our customers. We are seeking an HR Administrator to join our Shared Services Centre, where you will play a critical role in ensuring a seamless experience for our employees across various life cycle processes.

About the Role:
In this role, you will be responsible for maintaining accurate HR records and files, working on daily tickets/Cases, supporting Employee enrollments - International assignments, and conducting C&S activity. Additionally, you will participate in the continuous improvement of HR processes and ensure compliance with all relevant policies and procedures.

Key Responsibilities:
  • Maintain accurate HR records and files
  • Work on daily tickets/Cases to support Employee enrollments - International assignments
  • Support with Content management across various channels
  • Participate in the continuous improvement of HR processes

Requirements:
To succeed in this role, you will need:
  • 2-3 years of experience in HR administration or a similar role, preferably in a shared services or contact center environment
  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • Proficient in data management and maintaining accurate HR records and files
  • Strong customer service orientation and excellent communication skills, both written and verbal
  • Ability to work in a fast-paced, deadline-driven environment and meet established SLAs and KPIs

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