Benefits and Payroll Specialist
hace 5 días
The Amazon Support Services Costa Rica Srl is a dynamic organization that is passionate about delivering exceptional results for our customers. We are seeking an HR Administrator to join our Shared Services Centre, where you will play a critical role in ensuring a seamless experience for our employees across various life cycle processes.
About the Role:
In this role, you will be responsible for maintaining accurate HR records and files, working on daily tickets/Cases, supporting Employee enrollments - International assignments, and conducting C&S activity. Additionally, you will participate in the continuous improvement of HR processes and ensure compliance with all relevant policies and procedures.
Key Responsibilities:
- Maintain accurate HR records and files
- Work on daily tickets/Cases to support Employee enrollments - International assignments
- Support with Content management across various channels
- Participate in the continuous improvement of HR processes
Requirements:
To succeed in this role, you will need:
- 2-3 years of experience in HR administration or a similar role, preferably in a shared services or contact center environment
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Proficient in data management and maintaining accurate HR records and files
- Strong customer service orientation and excellent communication skills, both written and verbal
- Ability to work in a fast-paced, deadline-driven environment and meet established SLAs and KPIs
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