Benefits Operations Coordinator
hace 1 día
Company Overview
Zscaler, a leading provider of cloud-based security solutions, is seeking a skilled Benefits Operations Specialist to join its team. With 15 years of experience developing and operating in the cloud, Zscaler serves thousands of enterprise customers worldwide.
The successful candidate will play a critical role in enhancing the employee experience from onboarding to offboarding, focusing on benefits education and support. This position is based remotely in Costa Rica, offering flexibility and autonomy.
Key Responsibilities- Track and maintain metrics related to benefit program utilization
- Collaborate with internal and external stakeholders for timely annual benefits enrollment
- Ensure SLA adherence for processing vendor invoices
- Administer new employee onboarding and benefits enrollment throughout the employee lifecycle
- Respond to employee requests/questions and resolve issues accordingly
- Provide payroll with relevant reports by the required due date
Qualifications
- Bachelor's degree in Business, HR, or related field
- 4+ years of HR benefits operations experience
- Familiarity with payroll and benefits software systems
- Excellent written and verbal communication skills
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