Advanced Technical Support Engineer

hace 5 días


San Francisco, Heredia, Costa Rica Vmware A tiempo completo

Technical Support Engineer Position:

We're seeking an Advanced Technical Support Engineer to join our global support team. As a key member of our organization, you'll be responsible for resolving complex technical issues, collaborating with engineering teams, and expanding your expertise in VMware products.

Key Responsibilities:

  • Resolve complex technical issues, leveraging strong problem-solving skills and a customer-centric approach
  • Collaborate with cross-functional teams to drive product improvements, share knowledge, and deliver meaningful solutions
  • Expand your expertise in VMware products, staying up-to-date with the latest technologies and innovations

Requirements:

  • Proven experience in technical support, with a strong understanding of VMware products and technologies
  • Excellent communication and collaboration skills, with the ability to work effectively with diverse teams
  • Strong problem-solving skills, with a customer-centric approach
  • Familiarity with industry-standard tools and methodologies

About the Culture:

We're a team that values continuous learning, growth, and collaboration. Our team members work together to deliver exceptional support services to our global customer base, making it an exciting opportunity for professionals seeking to advance their careers and skills.



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