Network Integration Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Ibm A tiempo completo

**Job Description**

We are seeking an experienced Security Service Delivery Engineer to join our team. In this role, you will be responsible for designing, building, troubleshooting, and maintaining lab environments for new security services. You will also consult on the technical design of security services, identify potential risks and limitations, and create documentation for Service Delivery teams.

**Responsibilities**

  • Design, build, troubleshoot, and maintain lab environments for new security services
  • Consult on the technical design of security services and identify potential risks and limitations
  • Create documentation for Service Delivery teams to utilize while supporting the service
  • Provide guidance and direction to developers on product-specific items and act as the technical liaison with vendor technical support

**Requirements**

  • 2 years experience in networking and systems, with a strong understanding of managed security services and cybersecurity concepts
  • Ability to learn administration and technical support aspects of Cyber Security products, including cloud, network protection, data & analytics, and endpoint security
  • Strong communication skills, both written and verbal, with the ability to work on multiple projects simultaneously

**Preferred Qualifications**

  • Experience in Systems Administration and troubleshooting Windows/Linux environments
  • Familiarity with agile practices and the ability to adapt to changing project requirements

**What We Offer**

We offer a dynamic and inclusive work environment, competitive compensation, and opportunities for growth and development. We are committed to diversity, equity, and inclusion, and strive to create a workplace that is free from bias and discrimination.



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