Experian Fraud Investigator

hace 2 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Summary

We are seeking a highly skilled and detail-oriented Experian Fraud Investigator to join our team. As an Experian Fraud Investigator, you will be responsible for investigating potential subscribers to eliminate the possibility of fraudulent use and ensuring compliance with regulations.

About the Role
  • Investigate potential subscribers to eliminate the possibility of fraudulent use
  • Ensure compliance with Fair Credit Reporting Act and Gramm-Leach-Bliley Act rules and regulations
  • Obtain supporting documentation for due diligence, compliance, legal use, permissible purpose, financial stability, and other issues pertinent to the applicant and/or Experian
  • Educate potential and new external clients on permissible purpose, appropriate use, and rules regarding the privilege of accessing credit reports and reporting credit information
  • Responsible for updating Salesforce and Mainframe accounts while accessing business reports for review
Requirements
  • Bachelor's Degree (High-school Diploma)
  • Excel Intermediate Level is a must
  • English fluency is a must: excellent written and verbal communication skills
  • At least 1 year of fraud and/or investigations experience
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate data/information with high attention to detail and accuracy
  • Intellectual curiosity and proactive approach to problem-solving
  • Solid sense of urgency and extremely detailed under tight timelines
  • Positive attitude and accountable with a strong collaborative style and consultative approach with colleagues and clients
  • Work ethic with passion for learning in a flexible, changing, and fast-paced environment
  • Proven previous job stability including long-term work relationships with former employers
  • Salesforce knowledge is a plus
  • Web/query experience is preferred
What We Offer
  • Estimated salary range: $60,000 - $80,000 per year
  • A competitive benefits package, including medical, life, and dental insurance
  • A supportive and inclusive work environment
  • Ongoing training and development opportunities


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