Healthcare Process Management Specialist
hace 3 días
Company Overview:
Cognizant is a leading provider of technology, consulting, and digital business solutions. We have a proven track record of delivering high-quality solutions that drive business value.
Job Description:
This role is responsible for managing and overseeing daily operations related to customer service in the healthcare domain. The ideal candidate will have a strong background in the healthcare domain specifically in provider and payer services.
Required Skills and Qualifications:
- Minimum 4 years of experience in customer service within the healthcare domain.
- Expertise in provider and payer services.
- Strong problem-solving and analytical skills.
- Proficiency in using customer service software and tools.
- Excellent communication and interpersonal skills.
Benefits:
Cognizant offers a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) plan.
Others:
The successful candidate will be expected to work independently and manage their time effectively. They will also be required to participate in team meetings and contribute to strategic planning initiatives.
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