Healthcare Process Management Specialist

hace 3 días


HerediaHEAFZ Edificio, Costa Rica Cognizant A tiempo completo

Company Overview:

Cognizant is a leading provider of technology, consulting, and digital business solutions. We have a proven track record of delivering high-quality solutions that drive business value.

Job Description:

This role is responsible for managing and overseeing daily operations related to customer service in the healthcare domain. The ideal candidate will have a strong background in the healthcare domain specifically in provider and payer services.

Required Skills and Qualifications:

  • Minimum 4 years of experience in customer service within the healthcare domain.
  • Expertise in provider and payer services.
  • Strong problem-solving and analytical skills.
  • Proficiency in using customer service software and tools.
  • Excellent communication and interpersonal skills.

Benefits:

Cognizant offers a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) plan.

Others:

The successful candidate will be expected to work independently and manage their time effectively. They will also be required to participate in team meetings and contribute to strategic planning initiatives.


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