Data Analyst Associate French Speaker

hace 1 semana


Santa Ana, Costa Rica Western Union A tiempo completo

Role Overview

We are seeking a skilled Data Analyst Associate French Speaker to join our Digital Review Team at Western Union. The ideal candidate will be responsible for analyzing digital transactions to prevent fraudulent activity and provide exceptional customer service.

Key Responsibilities

  • Analyze digital transactions to identify potential risks and ensure compliance with regulations.
  • Communicate effectively with customers to verify transaction details and provide support with identity verification.
  • Resolve issues and escalate cases as necessary to ensure smooth transaction processing.
  • Develop and maintain strong analytical skills to identify trends and patterns in transaction data.
  • Provide excellent customer service and support to customers in a fast-paced environment.

Requirements

  • Fluency in French, written and verbal, at a B2+ level.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • High school education required.


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