Global Helpdesk Manager

**Job Title:** Helpdesk Operations ManagerWe are seeking a seasoned Helpdesk Operations Manager to join our team at Bill Gosling Outsourcing. As a key member of our global helpdesk team, you will be responsible for overseeing the daily activities of our helpdesk operations, developing strategies to improve processes and procedures, and collaborating with...

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads.They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and ensure that client inquiries...

JLL supports the Whole You, personally and professionally.Helpdesk Agents provide customer service and assist with facilities ticket management activities, overseeing compliance with assigned service level standards.What this job involvesThe Guru is responsible for evaluating, entering and responding to trouble tickets, entering work orders into Building...

What We're Looking ForWe are searching for a talented individual with less than two years of experience in a similar role. The ideal candidate will possess:Strong technical knowledge in areas such as Office 365, SAP, user and password management, client hardware, network, retail hardware, and operating systemsExperience with service desk software and...

**Project Manager (Remote)****Heredia, Costa Rica**SGF Global is looking for a Project Manager, for IT enterprise in Heredia, Costa Rica.**Overview**:The IT Project Manager oversees various system projects and/or programs of a highly complex nature.The IT Project Manager work assignments are often straightforward and of moderate complexity.**Requirements**:-...

We are seeking a seasoned HR Data Specialist to join our team at Sgf Global. This role is focused on processing and validating HR transactions within our Workday system, with a specific emphasis on compliance with the United States Federal Vaccine Mandate.**Key Responsibilities:**Review and approve Covid-19 vaccine submissions from employees as part of the...

Company OverviewSgf Global is a dynamic organization that seeks a highly skilled IT Project Manager to lead our teams in Heredia, Costa Rica.

**Program Manager (Remote)****Heredia, Costa Rica**SGF Global is looking for a Program Manager, for IT enterprise in Heredia, Costa Rica.**Overview**:The Program Manager work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.**Requirements**:- Bachelor's Degree in Business,...

**Job Overview**The Bill Gosling Outsourcing organization seeks a highly skilled and experienced IT Support Team Lead to join its global helpdesk team. This role is responsible for ensuring the delivery of exceptional customer service, managing helpdesk operations, and overseeing a team of technical professionals.As an IT Support Team Lead, you will play a...

About SGF GlobalSfg Global is a leading organization in the IT industry, dedicated to delivering exceptional results through effective project management. We are currently seeking a highly skilled IT Enterprise Manager to join our team.Job DescriptionThe IT Enterprise Manager will oversee various system projects and/or programs of a highly complex nature,...

Sgf Global is a leading IT enterprise in Heredia, Costa Rica, seeking an experienced Project Manager to join our team. We are looking for a professional with a strong background in project coordination and management to oversee the planning, execution, and delivery of various projects.The ideal candidate will have a bachelor's degree in Business, Information...

Role Summary:We are seeking a highly skilled professional to join our Supply Chain & Operations team as a Global Operations Manager.In this role, you will be responsible for defining high-impact, long-term supply chain architecture strategies at the global, regional, and operational levels.The successful candidate will partner with management and the...

About Sgf GlobalWe're a fast-growing business with a passion for technology and marketing.We're looking for a marketer with excellent project management and organizational skills to help us execute, organize and manage joint content development between Sgf Global and some of our key global partners.This person will play a key role in facilitating our team's...

We are seeking a Partnership Growth Manager to join our team at Sgf Global. As a Partnership Growth Manager, you will be responsible for working with internal teams to drive business growth through strategic partnerships. This includes tracking Cross Cloud Managed Services partner badge achievement and updating necessary systems to reflect the latest...

Sgf Global is seeking a talented Program Development Manager to join our Business Enablement team. As a key member of our team, you will be responsible for supporting the development and delivery of our Business Enablement Program.Your key responsibilities will include:Developing and implementing program strategiesCollaborating with cross-functional teams to...

We are looking for a talented individual to fill the role of Global Sourcing Manager at LSEG. In this position, you will be responsible for building and maintaining quality control standards, improving source availability and cost-effectiveness, and improving related procedures.This involves outsourcing case assignments to vendors according to their capacity...

**Project Manager Sr. (Hybrid)****Heredia, Costa Rica**SGF Global is looking for a Project Manager Sr., for IT enterprise in Heredia, Costa Rica.**Requirements**:- 5-7 Years' Experience in Service Management Domain(Incident, Change & Problem) anyone as primary and should be well versed in ITIL processes and standards.- Run Daily Cadence with Key Stakeholders...

Job DescriptionThe Executive Program Manager will play a critical role in supporting all phases of projects from inception through completion. This includes serving as the primary contact for project activities, leading project review sessions with customers to discuss cost, schedule, and technical performance.Main Duties and ResponsibilitiesDevelop and...

**Project Manager Sr. (Remote)****Heredia, Costa Rica**SGF Global is looking for a Project Manager Sr., for IT enterprise in Heredia, Costa Rica.**Requirements**:- Bachelor's degree in Business, Information Technology, or a related field.- Extensive knowledge and expertise in the use of project management methodologies and tools including Agile...

About SGF GlobalSfg Global is a dynamic organization seeking an experienced Senior Project Manager - SAFe Scrum Master to join our team in Heredia, Costa Rica.The ideal candidate will possess excellent leadership and project management skills, with a strong understanding of agile methodology and the ability to facilitate effective decision-making...