Helpdesk Agent

This role offers an exciting opportunity to join JLL's team as a Helpdesk Agent. Your primary responsibility will be to provide exceptional customer service and support facilities ticket management activities, adhering to strict service level standards.You will be responsible for evaluating, entering, and responding to trouble tickets, while maintaining...

We are seeking a highly skilled Helpdesk Agent to join our team at JLL. As a critical member of our facilities team, you will provide top-notch customer service and support facilities ticket management activities, ensuring seamless execution.Your key responsibilities will include:* Evaluating, entering, and responding to trouble tickets* Communicating...

**JLL supports the Whole You, personally and professionally.**We are currently seeking a Sr. Helpdesk Agent to join our JLL team supporting our client, Amazon's Global Real Estate & Facilities.Helpdesk Agents provide customer service and assist with facilities ticket management activities, overseeing compliance with assigned service level standards.**What...

Job SummaryThe Technical Quality Coach will play a pivotal role in driving continual service improvements and meeting customer service goals at Moody's Information Technology - Workplace Services. This position will function in a variety of consultative roles, including monitoring, mentoring, and training.Key Responsibilities:Monitor and audit interactions...

JLL is dedicated to supporting the Whole You, personally and professionally. As a Helpdesk Agent, you will provide customer service and assist with facilities ticket management activities, ensuring compliance with assigned service level standards.The key responsibilities of this role include evaluating, entering, and responding to trouble tickets, as well as...

At Moody's Investors Service, we empower people to make better decisions and achieve brighter futures. Our Workplace Services team is a key part of this mission.We are seeking a Technical Quality Coach to join our team. As a Technical Quality Coach, you will play a critical role in ensuring that our customer service standards are met and exceeded.**Key...

About Our TeamWe are a dynamic team of professionals dedicated to providing exceptional customer service and support.We are seeking a Technical Quality Coach to join our team and contribute to our mission of delivering high-quality services.Key ResponsibilitiesMonitor and audit interactions between end-users and IT support to ensure customer service...

Company OverviewMoody's Shared Services are the front line professionals, including Finance, Technology, Legal, Compliance, and Human Resources, that operationally support our business units.Job SummaryWe are seeking a Quality Assurance and Coaching Professional to join our team. In this role, you will be responsible for monitoring interactions between...

About the RoleAt Moody's Investors Service, we empower people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.We are seeking a Technical Quality Coach to join our Workplace Services team.The successful candidate will have a strong focus on continual service improvement and...

Imagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.DepartmentWorkplace ServicesRole/ResponsibilitiesTechnical Quality Coaches have a strong focus on continual service improvement and meeting...

Zm Financial Systems empowers people to make better decisions and achieve brighter futures.We motivate our team to bring out the best in our products and services.The Shared Services team is a vital component of our international success.**Job Overview**We are seeking a Technical Quality Coach to join our team.This role focuses on continual service...

Technical Quality Coaches have a strong focus on continual service improvement and meeting customer service goals.Coaches function in a variety of consultative roles, including monitoring, mentoring, and training.Functional Responsibilities:- Monitor and audit interactions between end-users and IT support- Review daily agent performance metrics- Ensure...

Imagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.-- Moody's Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that...

JLL supports the Whole You, personally and professionally. The Client contact specialist reports to Helpdesk Manager and is responsible for managing contacts received within the Trouble ticketing tool. His main responsibility is to resolve issues and answer inquiries received in timely and professional manner. **Responsibilities**: Receive, handle and...

JLL supports the Whole You, personally and professionally.The Client contact specialist reports to Helpdesk Manager and is responsible for managing contacts received within the Trouble ticketing tool.His main responsibility is to resolve issues and answer inquiries received in timely and professional manner.**Responsibilities**:Receive, handle and resolve...

del Puesto: Agente de Soporte N2 para Mesa de Servicio**Responsabilidades**:- Proporcionar soporte de nível 2 en el área de redes y servicios de TI.- Atender y resolver incidentes y solicitudes de manera eficiente y oportuna, a través de atención telefónica y herramientas de gestión de tickets.- Brindar un excelente servicio al cliente, asegurando una...

JLL supports the Whole You, personally and professionally.The positions will be responsible for performing day-to-day help desk backend support to address calls, e-Mails or tickets coming along from internal users to request support for managing their commute needs (i.e., reservations, missing services, services issues, service specifics guidance, etc.)as...

About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.As a global Fortune 500 company, we also have an inherent...

Descripción de la empresaAltus es una empresa líder a nível Latinoamericano en soluciones sobre tecnologías del fabricante Cisco.Nos especializamos en mejorar la experiência del cliente dentro de las organizaciones a las cuales atendemos y buscamos constantemente innovar en beneficio de nuestros clientes.Este constante deseo de innovar es lo que ha...

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases.But we're more than one of the world's leading pharmaceutical companies.At AstraZeneca, we're proud to have a unique workplace culture that inspires...

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires...

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires...