Program Director for Strategic Operations

hace 6 días


San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About the Role: The Amazon Finance Operations, Accounting & Analysis (FOAA) team is seeking a seasoned Program Manager to lead cross-functional programs and projects that drive process improvements, automation, and simplification initiatives for account reconciliations worldwide.

Responsibilities:

  • Present complex concepts to executive audiences and drive process improvements to achieve operational efficiencies, benchmarking, and performance metrics
  • Gather Accounting requirements, assess them for completeness, and translate them for technical teams, stakeholders, and sponsors who will address and implement such requirements
  • Leverage technology and investigative skills to trace data through Amazon's systems architecture and document end-to-end transaction and systems flows
  • Implement and document controls and processes to manage data transfer and sharing, identifying areas of risk and escalating to program leadership in a timely manner

About the Team: FOAA Accounting owns preparation of +89% of total Amazon Account Reconciliations worldwide, focusing on achieving a touchless account reconciliation process to eliminate manual effort and enable analysis, anomaly detection, and controllership over the Balance Sheet reconciliation cycle.

Key Requirements:

  • 6+ years of program or project management experience
  • Experience in process improvement, finance compliance, and reporting, as well as requirements gathering, transaction/systems mapping, and cross-functional leadership
  • Ability to work in high ambiguity environments and leverage technology to deliver results amidst resource constraints
  • Strong verbal and written communications skills, with presentation skills to articulate complex concepts to cross-functional audiences


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