Digital Marketing Relationship Manager

hace 4 semanas


San José Province, Costa Rica Adaptive Teams A tiempo completo

Account Manager Job Description

We're seeking an experienced Account Manager to join our team at Adaptive Teams. As the primary point of contact for our clients, you'll drive their success through strategic insights and collaboration with internal teams.

Your Mission:

  • Manage client relationships and ensure satisfaction.
  • Understand client goals and work with teams to deliver.
  • Provide regular performance updates, reports, and actionable insights.
  • Troubleshoot client concerns and offer tailored marketing solutions.
  • Stay on top of marketing trends to deliver strategic advice and help clients grow.
  • Ensure projects are on track, on time, and meet or exceed client expectations.
  • Spot opportunities for account growth and upsell additional services.

Your Toolbox:

  • Proven experience in account management (agency experience preferred).
  • Solid grasp of digital marketing platforms (Meta, Google Ads, etc.).
  • Exceptional communication and relationship-building skills.
  • Ability to juggle multiple accounts while staying organized.
  • Problem-solving mindset and creativity in delivering solutions.
  • Comfortable in a fast-paced environment with tight deadlines.
  • Must be available to work in US-based time zones.

Your Perks:

  • Working completely remote.
  • Location independence.
  • 15 Paid leave days.
  • Quarterly bonus.
  • Yearly salary increase policy (based on performance).
  • Long-term position with the opportunity to grow in a stable and growing Agency.
  • Great opportunity to grow.
  • You'll be joining a high-level and fast-paced team.

Why Adaptive Teams?

We don't just fill positions – we create pathways to success. Whether you're a seasoned pro or just starting out, we're here to help you grow, innovate, and make an impact. If you're looking for exciting opportunities and a team that's as passionate as you are, this is the place to be.

What to Expect from Our Application Process?

Once you apply, you'll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions. We strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment. Once selected, you'll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you'll always know where you stand.



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