Customer Service Associate
hace 3 días
As a key member of our team, you will be responsible for:
- Acting as the back-office lead contact for problem resolution and day-to-day logistics processes by adhering to internal and external customer-specific SOPs and daily workflow management provided by various product groups.
- Identifying process inefficiencies and working with external and internal parties to standardize, simplify, and automate processes.
- Coordinating with internal global offices and external third parties to mitigate disruptions to customer supply chains.
- Assisting with providing daily and ad-hoc reporting visibility and Podium SCI KPIs on key aspects of customer supply chains.
- Developing trusting partnerships with internal and external parties through effective communication and problem-solving.
- Establishing, maintaining, and ensuring internal and external customer satisfaction through an understanding of client-specific operating procedures.
This role champions a customer-centric attitude with proactive resolution and best-in-class service.
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Customer Service Associate
hace 12 horas
San José, San José, Costa Rica Talent2Win A tiempo completo**Talent2Win: A Leading Provider of Customer Solutions**We are seeking a highly skilled Customer Service Associate to join our team at Talent2Win. As a key member of our customer support department, you will be responsible for providing top-notch service to our clients.Key Responsibilities:Identify and resolve customer issues in a timely and efficient...
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Customer Service Associate
hace 3 semanas
San José, San José, Costa Rica Transperfect A tiempo completo**TransPerfect Is More Than Just a Job **Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Customer Service Associates are responsible for in-bound calls displaying great customer service skills to...
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Customer Service Associate
hace 5 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob OverviewThe Customer Service Associate - Reservations will be responsible for handling all aspects of reservations, including taking bookings, making changes, and resolving issues. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment.Key ResponsibilitiesProcess all...
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Customer Service Associate
hace 1 día
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Amazon Support Services Costa Rica SrlAt Amazon, we are committed to providing our customers with an exceptional experience. Our Shipping & Delivery Support team plays a critical role in ensuring the smooth functioning of our logistics transportation and timely delivery of freight.We are seeking a highly motivated and customer-focused individual to...
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Customer Service Associate, Ft Remote
hace 2 semanas
San José, San José, Costa Rica Fragrancex A tiempo completo**Customer Service Associate**- **This is a full-time, remote job, work from home, from anywhere**_Customer Service Associates are the first human touchpoint for our customers, and you must be pleasant, a good listener, and even-tempered.We expect every call to be answered on the first ring to support our industry-leading service experience.Phones are...
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Administrative Assistant
hace 1 día
San José, San José, Costa Rica Marriott International, Inc A tiempo completoJob DescriptionWe are seeking a highly skilled Sales Support Associate to join our team. In this role, you will be responsible for:Managing customer databases and recordsTransmitting information via various channelsOperating office equipment and softwarePreparing documents and reportsAs a Sales Support Associate, you will have the opportunity to develop your...
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Customer Service Associate
hace 7 días
San José, San José, Costa Rica Object Technology Solution A tiempo completoCompany OverviewOTSI offers innovative solutions and consulting services for businesses worldwide. Founded in 1999, our global presence spans 15 offices across 6 countries.With a strong focus on industry segments like Banking and Financial Services, we cater to 100+ enterprise customers.Our expertise lies in Data & Analytics, Digital Transformation, QA &...
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Customer Service Process Manager
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the RoleThis is an exciting opportunity to join our dynamic team as a Customer Service Process Manager. In this role, you will be responsible for managing a team of customer service representatives and contributing to the development and implementation of process improvements.Key Responsibilities:Lead and develop a team of 15-25 associates, responsible...
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Customer Service Coordinator
hace 12 horas
San José, San José, Costa Rica Emerson A tiempo completo**About the Role**We are seeking a highly motivated Customer Care Associate to join our team at Emerson.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring timely order fulfillment.As a Customer Care Associate, you will play a critical role in driving material allocation, executing total...
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Customer Service Liaison
hace 7 días
San José, San José, Costa Rica United Parcel Service A tiempo completo**United Parcel Service: Delivering Exceptional Customer Experiences**We are a dynamic organization committed to driving innovation and excellence in the logistics industry.Our team is seeking an exceptional individual with strong communication skills and attention to detail to join our ranks as a customer service representative. In this role, you will...
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Customer Service Representative
hace 7 días
San José, San José, Costa Rica Igt A tiempo completoJob OverviewThe Call Center Associate I role is a key position at IGT, where you will be responsible for delivering exceptional customer service to our global customers.Key Responsibilities:Respond to customer inquiries via telephone and resolve issues efficiently.Maintain accurate records of customer interactions and case tracking.Provide basic financial...
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Customer Service Representative
hace 3 días
San José, San José, Costa Rica Adamson Ahdoot, Llp. A tiempo completoJob Description:The Adamson Ahdoot, Llp. team is seeking a highly skilled and detail-oriented Candidate to fill the role of Bilingual Intake Specialist. This position will be responsible for providing exceptional customer service to potential clients, fielding initial calls and forms submission, and ensuring that viable claims and prospective clients are...
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Customer Service Team Lead
hace 4 días
San José, San José, Costa Rica Wns Global Services A tiempo completoCompany OverviewAt WNS Global Services, we strive to enable our clients to outperform with our passion for service and innovation. Our mission is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence. We promise our employees to experience role clarity, coaching and mentoring, professional development and...
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Customer Service Liaison
hace 4 días
San José, San José, Costa Rica Transperfect A tiempo completoJob OverviewAt TransPerfect, we pride ourselves on being a people-first organization. Our employees are our greatest asset, and we strive to create an environment that fosters growth, learning, and success.About the RoleWe are seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer support group, you will be...
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Associate Billing
hace 1 semana
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoThe Customer Billing team is responsible to deliver a high-quality invoicing service to MIS customers and provide key business partners with the data needed to develop successful strategies.The function has direct impacts on the organization's financial results; including revenue recognition, regulatory/ financial reporting.**Role and Responsibilities**:The...
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Technical Service Associate
hace 7 días
San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completoJob OverviewThe IT Help Desk Support associate plays a critical role in ensuring seamless communication between our team and clients. We're looking for an individual with exceptional customer service skills and technical expertise to join our dynamic team.Key DutiesManage the help desk for third-party consultants, overseeing major roll-outs to our...
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Customer Service Associate
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completoThe role of the **Associate - Client Services **is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention.This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with the...
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Sales And Customer Service Associate/ Asesor De
hace 2 semanas
San José, San José, Costa Rica Neolytix A tiempo completoInside Sales AssociateNeolytix is a management service organization serving small & mid-sized healthcare practices across United States.We provide Consulting, Medical Billing, Credentialing, Licensing, Digital Marketing, IT, HR & Accounting services to practices nationwide.We are building a team of individuals who work without boundaries, are passionate and...
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San José, San José, Costa Rica Western Union A tiempo completoJob Description:We are seeking a highly motivated and detail-oriented AML Compliance Associate to join our Know Your Customer (KYC) team.As an AML Compliance Associate, you will be responsible for providing technical support to customers, agents, and services associates in Western Union. You will work closely with the KYC team to ensure compliance with Anti...
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Customer Support and Sales Associate
hace 4 días
San José, San José, Costa Rica E2E Technology Solutions A tiempo completoE2E Technology Solutions OverviewWe are a multinational company in the technology sector offering exciting opportunities for bilingual professionals with excellent customer service skills.This role involves communicating effectively with customers, achieving sales goals, and ensuring customer satisfaction.Key ResponsibilitiesAs a customer support and sales...