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Strategic Account Services Manager
hace 1 semana
Job Summary:
The Strategic Account Services organization focuses on driving business growth for top-selling partners on the Amazon platform, ensuring selling partner satisfaction by delivering a high level of service through strategic insights and operational excellence.
Key Responsibilities:
- Deliver timely and accurate operational support to all selling partners
- Build strong relationships with your selling partners and drive results in a cross-functional environment
- Act as a thought leader in defining success criteria and understanding business needs of sellers in an ever-changing business environment
- Contribute to business strategy development and identify metrics that drive growth and improve the end customer experience
Requirements:
- 2+ years of experience in account management, sales, sales operations, marketing, buying, or customer service or publicity agencies
- E-commerce experience preferred
- Program management and Scrum experience
- Strong attention to detail and excellent problem-solving skills
- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
- Proficiency in Excel and demonstrated ability in learning tools and processes
- Strong written and verbal communication skills
