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Business Process Improvement Leader
hace 1 semana
Job Summary
The Regional Process Owner OTC U.S is responsible for driving standardization and simplification in the business process, improving end-to-end performance and quality of Smith+Nephew's OTC, particularly Invoice to Cash Process.
Main Responsibilities:
- Drive improvement projects aligned with key stakeholders
- Oversight of quality and training related resources and programmes
- Leadership of improvement programmes in the AR field, aligned with the Smith and Nephew OTC Excellence programme
- Assess internal and external best practices
- Create tools and methods to continuously improve quality, efficiency and customer experience
Requirements:
- Bachelor's degree in Business or Finance-related curriculum strongly preferred
- 10 + years of similar customer experience in Accounts Receivable
- Supervisory experience required
- Advanced project management capabilities