Global Channel Service Professional
hace 11 horas
At 3M, we're driven to apply our collective imagination and innovation to create solutions that touch lives and change the world.
Job OverviewThis position is responsible for delivering exceptional customer service and support to our global customers. As a Global Channel Service Analyst, you will play a key role in ensuring seamless order-to-cash processes, collaborating with cross-functional teams, and analyzing data to drive business growth.
Key Responsibilities:- Data Entry and Order Processing: Accurately enter required data and process orders according to department procedures.
- Customer Support: Identify customer needs, clarify information, research issues, and provide alternatives as needed.
- Collaboration and Communication: Collaborate with cross-functional teams to manage global order-to-cash processes, communicate with other departments and providers to research and resolve issues, and implement service solutions.
- Analysis and Problem-Solving: Analyze data, recommend alternative solutions to meet customer needs, and suggest improvements to existing processes.
- Quality Assurance: Review purchase order requirements to ensure compliance with 3M terms and conditions.
- Education: Bachelor's degree from an accredited university related to Foreign Trade and Customs, Logistics, or Business Administration.
- Language Skills: Advanced English skills.
- Experience: At least 1-2 years of customer service experience or order management.
- Technical Skills: Experience with Incoterms, International Transportation, Freight Forwarders, and/or global sourcing.
- Skills and Qualities: Highly organized, great attention to detail, analytical, customer-first mindset, ability to work in a fast-paced environment, multitasking, flexible, adaptable, and capable of operating independently.
We offer a range of benefits to support your well-being, including competitive pay, comprehensive health insurance, retirement savings plans, and opportunities for professional development.
Why Join 3M?At 3M, we believe in empowering employees to work their way, providing flexibility and autonomy to do their best work. Our commitment to diversity, equity, and inclusion creates a culture where everyone can thrive and grow.
-
Global Customer Service Professional
hace 2 meses
Alajuela, Alajuela, Costa Rica Abbott A tiempo completoAbout the OpportunityThis role is based in Zona Franca Coyol, Alajuela, at Building B44, within the CRM Division of Cardiac Rhythm Technologies. As a Global Customer Service Professional, you'll work independently, with minimal supervision, to manage accounts requiring special expertise.Key ResponsibilitiesFacilitate and resolve complex customer service...
-
Financial Analyst Professional
hace 2 meses
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completoWe are seeking a highly skilled Financial Analyst to join our team at United Parcel Service. As a key member of our organization, you will be responsible for analyzing and interpreting financial data to inform business decisions.Estimated Salary: $65,000 - $85,000 per yearAbout the Role:The successful candidate will have a Bachelor's Degree in Accounting,...
-
Software Support Professional
hace 2 meses
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completoUnlock Your Potential with UPSAbout the Role:The Software Support Professional plays a pivotal role in providing exceptional support services to users across corporate standard technology products. This position involves delivering software planning, technical guidance, and informal training to customers, ensuring seamless adoption of our technology...
-
Sales and Service Professional
hace 3 semanas
Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completoAbout AC HotelsAt Marriott International, Inc., we strive to deliver exceptional experiences to our guests. Our hotels are designed to provide a unique blend of style, comfort, and personalized service.Job SummaryWe are seeking a highly motivated Sales Coordinator to join our team at AC Hotel San Jose Escazu in Costa Rica. The successful candidate will be...
-
Global Customer Service Operations Specialist
hace 2 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completoJob Title:Global Customer Service Operations SpecialistAbout the Role:We are seeking a highly skilled Global Customer Service Operations Specialist to join our team at 3M. This individual will be responsible for delivering exceptional customer service and results within our Customer Service Organization.Key Responsibilities:Collaborate with cross-functional...
-
Customer Service Professional
hace 1 mes
Alajuela, Alajuela, Costa Rica Abbott Laboratories A tiempo completoJob SummaryThis role involves providing exceptional customer service and support to internal stakeholders, including sales representatives and management. The successful candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.
-
Global Customer Service Coordinator
hace 3 semanas
Alajuela, Alajuela, Costa Rica H.B. Fuller A tiempo completoH.B. Fuller is a leading global provider of innovative adhesives solutions, serving various industries worldwide. Our products may be invisible, but they play a crucial role in ensuring the quality of modern life and we are committed to connecting people with the solutions they need to overcome complex challenges.**Job Overview:**The Global Customer Service...
-
Housekeeping Professional
hace 2 meses
Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completoJob Category: Housekeeping & LaundryJob Summary: We are seeking a highly skilled Housekeeping Professional to join our team. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel. Your attention to detail and commitment to excellence will ensure that every guest has a positive...
-
IT Service Management Professional
hace 4 semanas
Alajuela, Alajuela, Costa Rica Splunk A tiempo completoJob OverviewSplunk, a leading enterprise for unified security and observability platforms, is seeking an experienced IT Service Management (ITSM) Engineer to join its team. This role requires the ideal candidate to design, implement, and continuously improve ITSM processes for high-quality service delivery across Splunk's Security Center of Excellence...
-
Technical Automation Specialist
hace 2 días
Alajuela, Alajuela, Costa Rica Sgf Global A tiempo completo**Job Summary:**We are seeking a highly skilled Technical Automation Specialist to join our team at Sgf Global. This role will be responsible for supporting the automation of processes and creation of scripts and automation for validations.**Key Responsibilities:**The successful candidate will have coding and scripting expertise in Python, Shell, and batch,...
-
Strategic Finance Professional
hace 1 mes
Alajuela, Alajuela, Costa Rica Pfizer A tiempo completoAt Pfizer, we're committed to excellence in our financial services.The Global Business Services (GBS) Shared Services is a well-established operation that has been delivering high-quality results since 1997. Our team has grown significantly over the years, with a workforce of over 1,000 talented individuals from diverse backgrounds.We're seeking a highly...
-
Manufacturing Sales Professional
hace 2 meses
Alajuela, Alajuela, Costa Rica Autodesk A tiempo completo**Job Summary**We are seeking a skilled Territory Sales Representative to join our team in San Jose, Costa Rica. The successful candidate will be responsible for managing the full sales cycle from prospecting to closing new accounts and identifying opportunities for providing additional value to existing customers.**Key Responsibilities:**Sell complex...
-
Global Operations Coordinator
hace 2 meses
Alajuela, Alajuela, Costa Rica Jll A tiempo completoWe're seeking a Global Program Coordinator to provide administrative support for our PLAN team. Responsibilities include scheduling meetings, coordinating across global time zones, and drafting meeting invites.The ideal candidate will have excellent communication skills, strong time management skills, and proficiency in MS Office.Additional responsibilities...
-
Customer Service Representative
hace 2 meses
Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our sales and marketing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide top-notch customer service and support to clients, responding to inquiries...
-
Enterprise Sales Professional
hace 4 semanas
Alajuela, Alajuela, Costa Rica Softwareone A tiempo completoJob OverviewWe are seeking a highly skilled and experienced Enterprise Sales Professional to join our team at SoftwareOne. This role is responsible for cultivating and maintaining strong client relationships, driving revenue growth, and delivering exceptional customer service.
-
Customer Service Representative I
hace 2 semanas
Alajuela, Alajuela, Costa Rica Abbott Laboratories A tiempo completoAt Abbott Laboratories, we are seeking a highly skilled Customer Service Representative I to join our team. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.Job Summary:We are looking for a Customer Service Representative I to work with our global distribution teams...
-
Global Finance Professional
hace 3 semanas
Alajuela, Alajuela, Costa Rica Pfizer A tiempo completoAbout PfizerPfizer's Global Business Services (GBS) Shared Services is a well-established operation with a strong presence in multiple regions worldwide.The GBS San Jose Financial Services team is responsible for delivering high-quality financial processes to support Biopharmaceutical Finance and their business partners in the Emerging Markets.Job SummaryWe...
-
Customer Service Specialist
hace 2 meses
Alajuela, Alajuela, Costa Rica Tactical Back Office A tiempo completo**Key Responsibilities**Language Skills: We are looking for a highly skilled professional with excellent Spanish and English communication and comprehension skills, both written and spoken.Customer Service Experience: Must have experience in customer service fields such as customer service, helpdesk, technical support, collection, or billing.Education and...
-
Cybersecurity Technical Project Manager
hace 3 semanas
Alajuela, Alajuela, Costa Rica Global Services Business A tiempo completoCybersecurity Technical Project ManagerWe are seeking an experienced Cybersecurity Technical Project Manager to join our team at Global Services Business. This role is responsible for managing multiple security projects, ensuring the alignment of resources and technical understanding of each phase.Key Responsibilities:Leverage project management expertise to...
-
Housekeeping Professional
hace 2 meses
Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo**Job Category** Housekeeping & Laundry**Location** Fairfield by Marriott San Jose Airport Alajuela, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-ManagementOur company values a safe and respectful work environment. We prioritize maintaining confidentiality, upholding quality standards, and ensuring our...