Senior Cloud Reliability Engineer

hace 2 meses


San José, San José, Costa Rica Netskope A tiempo completo
About Netskope

Netskope is a leading cloud security company that has revolutionized the way organizations protect their data and users. With a strong focus on innovation and customer satisfaction, we have built a culture that values openness, honesty, and transparency.

As a Senior Site Reliability Engineer at Netskope, you will be part of a team that is dedicated to improving the availability, latency, and performance of our cloud-based services. You will design, develop, and implement strategies and solutions that ensure the reliability and scalability of our production services.

Key Responsibilities
  • Collaborate with development teams and product managers to architect and build features that are highly available, performant, and secure.
  • Develop innovative ways to measure, monitor, and report on service and infrastructure health.
  • Drive efficiencies in systems and processes, including capacity planning, configuration management, performance tuning, monitoring, and root cause analysis.
  • Design, develop, test, document, and implement strategies, processes, automation, and solutions for Netskope's production services.
  • Communicate non-functional requirements for the system and services, including security, reliability, scalability, maintainability, and more.
Requirements
  • Bachelor's Degree or higher in Computer Science, Engineering, or a related field.
  • 5+ years of experience in designing, building, and managing complex computing systems, including 1-2 years as a Site Reliability Engineer.
  • Experience working with private or public cloud services in a distributed, highly available, and large-scale production environment.
  • Ability to analyze systems and software to drive improvement of availability, performance, scale, and efficiency of microservices.
  • Experience with algorithms, data structures, complexity analysis, and software design.
  • Ability to debug and optimize code and automate routine tasks.
Desired Experience
  • Experience with operational support systems, automation, IaC tools, and CI/CD tools.
  • Knowledge of Agile project management methodologies.
  • Experience with modern cloud and virtualization technologies, including Docker, Kubernetes, AWS, GCP, and more.
  • Established track record of providing valuable technical details to developers and engineers.

Netskope is an equal opportunity employer and is committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on religion, race, color, sex, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, or any other characteristic protected by law.



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