Senior Site Reliability Engineer

hace 4 semanas

San José, San José, Costa Rica Netskope A tiempo completo
About Netskope

Netskope is a leading cloud security company that provides innovative solutions to protect data and users in a rapidly changing digital landscape. Our mission is to redefine cloud, network, and data security by building a new perimeter that follows and protects data wherever it goes.

Job Summary

We are seeking a highly skilled Senior Site Reliability Engineer to join our team. As a key member of our engineering organization, you will be responsible for designing, building, and implementing strategies and solutions that improve the reliability of our production services. You will work closely with our development teams and product managers to architect and build features that are highly available, performant, and secure.

Key Responsibilities
  • Embody our corporate culture by fostering collaboration, encouraging teamwork, and promoting open and honest communication.
  • Partner with development teams and product managers to architect and build features that meet our high standards for availability, performance, and security.
  • Develop innovative ways to measure, monitor, and report on service and infrastructure health.
  • Drive efficiencies in systems and processes, including capacity planning, configuration management, performance tuning, monitoring, and root cause analysis.
  • Design, develop, test, document, and implement strategies, processes, automation, and solutions for our production services.
  • Understand and communicate non-functional requirements for our system and services, including security, reliability, scalability, maintainability, and more.
  • Become a subject matter expert on all aspects of our products, services, and infrastructure to support and improve their reliability, function, and scalability.
Requirements
  • Bachelor's degree or higher in Computer Science, Engineering, or a related field, or equivalent experience.
  • 5+ years of experience designing, building, and managing complex computing systems, including 1-2 years as a Site Reliability Engineer.
  • Experience working with private or public cloud services in a distributed, highly available, and large-scale production environment.
  • Experience analyzing systems and software to drive improvements in availability, performance, scale, and efficiency of microservices.
  • Experience with algorithms, data structures, complexity analysis, and software design.
  • Experience reviewing and supplying non-functional business requirements and functional specifications.
  • Demonstrated ability to debug and optimize code and automate routine tasks.
  • Demonstrated ability and willingness to act as a subject matter expert, tracking technology and industry trends, and providing data-driven reasoning for recommending technology paths.
Desired Experience
  • Demonstrated ability to sanitize and automate a rapidly growing global system.
  • Extensive TCP/IP knowledge and experience with network flow analysis and tuning.
  • Experience with operational support systems, automation, IaC tools, and CI/CD tools.
  • Knowledge of Agile project management methodologies.
  • Knowledge in a variety of programming languages, including Python, C, C++, Go, Rust.
  • Experience with modern cloud and virtualization technologies, including Docker, Kubernetes, AWS, GCP, KVM, OpenNebula, OpenStack, or any orchestration platforms.
  • Established track record for providing valuable technical details to developers and engineers.
  • Established track record for providing valuable feedback during the planning and implementation of existing projects.

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