Cybersecurity Account Specialist

hace 3 días


San José, San José, Costa Rica Palo Alto Networks A tiempo completo

At Palo Alto Networks, we're dedicated to protecting our digital way of life through innovative cybersecurity solutions.

The role of Strategic Relationship Representative is pivotal in ensuring the success of our fast-growing customer base. With goals and quotas directly aligned to customer retention, this inside role positions renewals and additional software and hardware sales to current customers.

Your Impact

  • Focusing on upselling to a more extensive product line or motivating customers to consider broad new product purchases.
  • Evaluating customers' current accounts, discussing their effectiveness, and identifying business needs that may require different products.
  • Articulating the company's mission, product, and business opportunity with enthusiasm, drive, and confidence.
  • Diligently following up and coordinating with Renewals Sales Team, Field Sales Teams, Sales Managers, Inside Sales, Channel Partners, and End Users to bring in new expansion and add-on business.
  • Quickly building productive relationships in a fast-paced, high-performance environment.
  • Handling the entire sales process from quote generation to collaboration and opportunity closure.
  • Maintaining regular communications with Sales Account Managers regarding customer interests and status, recommending follow-up with the customer on broader opportunities.

Required Skills and Qualifications

  • Experience in managing customer bases for all Enterprise and Commercial accounts.
  • Sales experience and knowledge of SaaS-based architectures, ideally in a networking and/or security context, with awareness of SASE technology preferred.
  • Proven ability to learn new technology quickly, adapt to changing needs, and possess strong analytical skills.
  • Passion for sales and a consistent track record of achieving and exceeding sales goals.
  • Excellent time management and interpersonal skills.
  • Ability to build quotes with various product configurations.
  • Expertise in working within Salesforce for forecasting and CPQ for quoting.

Benefits

Palo Alto Networks has brought innovative technology to market, reshaping the cybersecurity threat and protection landscape. Our passionate sales teams educate, inspire, and empower potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research, and a team built on joint success.

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating together. All your information will be kept confidential according to EEO guidelines.



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