Project Coordinator Professional Services

hace 2 semanas


San José, San José, Costa Rica Splunk A tiempo completo

Welcome to Splunk, a leading provider of the Unified Security and Observability Platform.

We pride ourselves on fostering an inclusive culture where employees can be their authentic selves, drive innovation, and achieve their full potential.

The Professional Services team plays a crucial role in customer success, employee growth, and company prosperity. As a Project Coordinator, you'll be part of this dynamic team, working closely with customers, partners, and Splunk teams to deliver successful projects.

This challenging role requires highly organized individuals with strong communication skills, associate-level experience in project management standard processes, consulting, and leading technology implementation projects. If you're passionate about driving customer outcomes, this might be the perfect opportunity for you.

Project Coordinator Responsibilities
  • Lead project kickoff and closure activities
  • Collaborate with customers to coordinate schedule availability and resource requests
  • Understand customer technical scope and onboarding requirements
  • Partner with PS stakeholders to ensure timely scope delivery within budget
  • Create and maintain technical project plans outlining tasks, milestone dates, and resource allocation aligned to SOWs
  • Deliver timely and accurate status updates to all stakeholders
  • Manage technical project escalations through to resolution
  • Foster relationships with Splunk, partner, and customer teams
  • Identify opportunities for Splunk products and services
  • Develop and maintain knowledge of Splunk products, industry standard methodologies, and project management skills
  • Ensure data hygiene within FinancialForce
  • Review and reconcile timecards for Estimated vs. Actual time delivery


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