IT Team Supervisor
hace 3 días
Thermo Fisher Scientific is a leading company in the scientific community, providing innovative solutions to help customers find cures for cancer, protect the environment, and ensure food safety.
About the RoleWe are seeking an experienced IT Team Supervisor to join our team. This role will involve supervising and managing a team of remote IT support specialists, providing guidance, training, professional development, and support as needed.
Key Responsibilities- Supervise and manage a team of remote IT support specialists, providing guidance, training, professional development, and support as needed.
- Ensure that all IT issues reported by clients are resolved in a timely and effective manner.
- Monitor and track the progress of IT issues reported by clients and ensure that they are raised to the appropriate level of support when necessary.
- Develop and implement strategies to improve the quality and efficiency of IT support provided by the team.
- Collaborate with other teams to ensure IT support aligns with the organization's overall objectives and priorities.
- Strong knowledge of IT systems, software, and hardware, including troubleshooting and problem solving.
- Excellent communication and interpersonal skills, with the ability to work effectively with a remote team.
- Strong leadership and management skills, with the ability to empower and guide team members.
- Ability to prioritize and handle multiple tasks and projects effectively.
- Experience working in a remote or virtual team environment.
- Expertise with Service Now or comparable service management software.
- Experience developing reports on team and process performance, including analysis and recommendations.
- Relevant certifications, such as ITIL, CompTIA A+, CCNA, Power Bi DA-100, or Microsoft Certified Systems Engineer (MCSE).
$120,000 - $150,000 per year, depending on experience.
-
Supervisor, Digital Review Team
hace 2 semanas
Santa Ana, Costa Rica Western Union A tiempo completo**Supervisor, Digital Review Team - Santa Ana, Costa Rica.** Does playing a critical role in protecting customers sound exciting to you? How about working for a global Fintech company leading a team that is passionate about preventing online Fraud and other illegal financial schemes? Join Western Union as an Operations Supervisor for the Digital Review...
-
Accounting Supervisor
hace 3 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo**Job Summary**We are seeking a highly skilled Accounting Supervisor to join our team at Thermo Fisher Scientific. This key role will oversee the financial operations of the organization, ensuring accurate financial statements and regulatory compliance.Main Responsibilities:Lead a team of employees to ensure the fulfillment of departmental and organizational...
-
Strategic IT Procurement Lead
hace 2 meses
Santa Cruz, Costa Rica Transunion A tiempo completoAt TransUnion, our team of procurement experts is dedicated to acquiring the best products and services for our company.Salary: $85,000 - $110,000 per yearJob DescriptionWe are seeking an experienced Senior IT Buyer to join our team. As a key member of our procurement department, you will be responsible for analyzing spend patterns, identifying opportunities...
-
Senior IT Procurement Strategist
hace 3 semanas
Santa Cruz, Costa Rica Transunion A tiempo completoTransUnion is a global leader in credit and information management. As a Senior IT Procurement Strategist, you will play a key role in driving the company's technology procurement strategy.What We Offer:Estimated Salary: $120,000 - $180,000 per yearJob Description:As a Senior IT Procurement Strategist, you will be responsible for analyzing spend patterns to...
-
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our team at Thermo Fisher Scientific. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our IT infrastructure.**Job Summary**The Technical Support Specialist will provide technical assistance and support to employees and customers,...
-
Customer Success Upgrade Specialists Team Lead
hace 3 semanas
Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoLead Customer Success Upgrade SpecialistsAre you a seasoned leader passionate about empowering customers to maximize the value of our products? Do you excel in guiding teams to achieve exceptional customer success?We are seeking an experienced Team Lead to oversee our Customer Success Upgrade Specialists, playing a vital role in ensuring seamless upgrades of...
-
Supervisor, Operations
hace 6 días
Santa Ana, Costa Rica Western Union A tiempo completo**Supervisor, Operations - Santa Ana, Costa Rica** Do you aspire to raise the standard in customer service excellence? Would you like to work in an environment where your creative thinking is valued to improve operational performance? Join Western Union as a Supervisor, Operations. **Motivated by our values: purpose driven, globally minded, and trustworthy...
-
Supervisor, Settlement Operations
hace 2 semanas
Santa Ana, Costa Rica Western Union A tiempo completo**Supervisor, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as Supervisor, Settlement Operations. **Western Union powers your...
-
Supervisor, Aml Compliance
hace 3 semanas
Santa Ana, Costa Rica Western Union A tiempo completo**Supervisor AML Compliance - Santa Ana, Costa Rica** Do you want to be part of a specialist team that helps prevent money laundering, terrorist financing, human trafficking, and other fraudulent activities? Do you want to be part of a global organization that is passionate about moving money for better? Join Western Union as a Supervisor AML...
-
Supervisor - Payment Processing
hace 7 meses
Santa Ana, Costa Rica Convera A tiempo completoWe are looking for a leader for the Accounts Receivable Team who will manage daily team operations to make sure the team is achieving high productivity levels. A supervisor who ensures smooth daily processing and reconciliation of incoming payments/invoices and guarantees that all processing requirements and Service Level Agreements are met. In addition, the...
-
Global Supervisor Digital Operations
hace 7 meses
Santa Ana, Costa Rica Western Union A tiempo completo**Global Supervisor Digital Operations**: - Santa Ana, Costa Rica** Do you have what it takes to help us realize our vision of becoming the world’s most accessible financial services company? Are you ready to offer up your skills to a worldwide company committed to making financial services accessible to people everywhere? It’s time to join Western...
-
Supervisor, Client Services Investigations
hace 7 meses
Santa Ana, Costa Rica Convera A tiempo completoThe Client Services Investigation Supervisor is accountable for the efficient delivery of high quality and responsive services to queries raised by Internal teams on behalf of external customers in relation to pre - and post-transaction queries. This role is accountable for leading, developing and motivating a team to deliver consistent high performance and...
-
Senior Systems Infrastructure Specialist
hace 1 semana
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, we empower our customers to make the world a better place. Our team is dedicated to developing innovative solutions that address some of the world's most pressing challenges.About the RoleWe are seeking a highly skilled Senior Systems Infrastructure Specialist to join our team. This role will be responsible for maintaining...
-
Accounting Analyst I
hace 2 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThe Thermo Fisher Scientific Record to Report department relies on skilled Accounting Analysts to efficiently process general accounting activities. This role plays a pivotal part in the end month closing and quarter closing processes, ensuring timely completion and adherence to established quality standards. The Accounting Analyst I must perform various...
-
Senior Financial Operations Coordinator
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThe Senior Financial Operations Coordinator plays a crucial role in the Record to Report department, ensuring seamless financial activities are executed with minimal difficulty. Key responsibilities include processing high value accounts payable intercompany invoices and manual journal entries, generating routine reports, and performing basic to mid-level...
-
Global Payroll Project Manager
hace 3 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a skilled Global Payroll Project Manager to join our team at Thermo Fisher Scientific. This role requires a professional with advanced experience in payroll, project management, and HR/Finance/IT.
-
Network Operations Director
hace 5 horas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAs a Network Operations Director at Thermo Fisher Scientific, you will play a pivotal role in shaping the future of our global network portfolio. We are seeking an experienced leader to join our team and drive strategic initiatives that enhance our engineering capabilities.Salary: $120,000 - $180,000 per yearJob Description:Lead a team of network engineers...
-
Financial Operations Lead
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific is seeking an experienced Financial Operations Lead to lead accounting activities, including general ledger, intercompany and fixed assets for month-end close process.• The ideal candidate will enter all reconciliation information into system with proper support for visibility on movements made during month.• Responsibilities...
-
Supervisor Compliance Operations
hace 7 meses
Santa Ana, Costa Rica Convera A tiempo completo**Supervisor, Compliance Operations** This position operates within the Back Office organization under Compliance Operations unit, ensuring Convera is complying with different Sanctions regulations and internal controls. **Key responsibilities**: - Operations management on daily workflows and ensuring service level agreements (SLAs) are met. - Helping to...
-
SAP Leadership and Development Manager
hace 3 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoRole Overview:Thermo Fisher Scientific is seeking an experienced SAP Supervisor to lead our team of professionals in delivering efficient and effective SAP projects and initiatives. The successful candidate will have the opportunity to develop their skills and expertise in a sophisticated business environment.About the Role:This key leadership position...