Operational Efficiency Specialist
hace 7 días
**Job Summary**
We are seeking a highly motivated and detail-oriented Business Analyst I to join our team at Object Technology Solutions, Inc. The successful candidate will possess excellent analytical and problem-solving skills, with the ability to communicate effectively with stakeholders at all levels.
The key responsibilities of this role include:
- Managing program enquiries and resolving issues in a timely and efficient manner
- Supporting core operational requirements through case ownership and closure, meeting KPI SLA's
- Providing suggestions for process improvements to enhance operational efficiency and customer satisfaction
- Collaborating with VMware teams on search or resolution of inquiries related to VCPP data
- Developing and maintaining strong relationships with internal teams and partners
In return for your hard work and dedication, you will enjoy a comprehensive benefits package and opportunities for career growth and development.
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