Dental Education Coordinator

hace 7 días


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo
About the Role:

We are seeking a highly skilled Education Support Representative to join our team at the Straumann Group. The successful candidate will play a crucial role in collaborating with the Education Department team members to provide education support.

The Education Support Representative will be responsible for coordinating with education planners on local and national programs, offering technical support and customer service for our educational offerings. This includes serving as the primary point of contact for the education customer service phone queue, addressing inquiries and providing support as needed.

Main Responsibilities:

  • Providing Technical Support and Customer Service for Educational Offerings
  • Coordinating with Education Planners on Local and National Programs
  • Developing and Maintaining Relationships with Key Stakeholders, Including Education Planners and Customers
  • Identifying Opportunities for Improvement and Implementing Changes to Enhance the Quality of Education Support Services

Key Qualifications:

  • Minimum 1-2 Years in a Customer Service or Education Support Role
  • Minimum 1-2 Years in a Professional Work Environment Preferred
  • Bachelor's Degree Preferred or Equivalent Work Experience
  • English Speaking Mandatory
  • Exceptional Interpersonal and Communication Skills Both Verbal and Written
  • Time Management and Organizational Skills
  • Detailed-Oriented and Ability to Multitask
  • Strong Problem Solving and Customer Service Skills


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