Document Management Lead

hace 6 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

Job Description

We are seeking a skilled Medical Documents Team Lead to join our team. As a key member of our operations, you will be responsible for supervising the collection of physician documents from third-party payers.

About the Role

In this role, you will oversee day-to-day activities, prioritize workloads based on department inflows, and ensure compliance with federal rules and regulations, as well as payer expectations and company policies.

Key Responsibilities

  • Analyze and prioritize workloads to meet company expectations
  • Set clear expectations and hold team members accountable for performance
  • Create an environment promoting professionalism, engagement, and inclusion
  • Communicate status effectively

Requirements

To succeed in this role, you will need:

  • Advanced English (oral and written) C1
  • High Diploma or equivalent education
  • 1-3 years of previous supervisory experience
  • Excellent telephone customer service skills
  • Demonstrated problem-solving skills

Our Commitment to Diversity and Inclusion

At 3M, we are committed to creating an inclusive and diverse workplace. We offer a comprehensive benefits package and opportunities for professional growth and development.



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