Global Director UNQ Treatment Planning

hace 4 semanas


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo
About Straumann Group

The Straumann Group is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation, and quality in replacement, corrective, and digital dentistry, including Anthogyr, ClearCorrect, Medentika, Neodent, NUVO, Straumann, and other fully/partly owned companies and partners. In collaboration with leading clinics, institutes, and universities, the Group researches, develops, manufactures, and supplies dental implants, instruments, CADCAM prosthetics, orthodontic aligners, biomaterials, and digital solutions for use in tooth correction, replacement, and restoration or to prevent tooth loss.

Headquartered in Basel, Switzerland, the Group currently employs more than 12,000 people worldwide. Its products, solutions, and services are available in more than 100 countries.

The Straumann Group unites global reach, experience, and innovation with passion and a commitment to uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, Dental Wings, and other fully- or partly owned companies and partners.

About the Role

This position is responsible for driving results in the advancement of our products through the optimization of our digital workflow processes and Customer Success partner teams to provide best-in-class products with a frictionless customer experience. This role will be responsible for the oversight of accelerating the optimization of our process to enhance our customer experience, meet market needs, and drive alignment throughout all global planning & design facilities for Uniq.

Key Responsibilities
  • Lead multiple digital plan and design facilities
  • Drive consistency and alignment of current workflow processes and established standard operating procedures, protocols, and preferences that align with our clinical, quality, and regulatory requirements
  • Optimize the digital setups process across all facilities, in collaboration with process engineering, to drive a frictionless, timeless, and high user experience
  • Develop a roadmap that will continuously assess and optimize processes, procedures, and outcomes to meet current market needs and align to our strategic objectives
  • Partner with the Head of Quality to inspect outcomes of proposed changes to setups
  • Partner with the Training and Education Manager to deploy clinical protocols
  • Ensure adherence of the training curriculum, by training and education team, to all technicians to guarantee standardization of our set ups sent to doctors across all centers in the globe
  • Closely align, collaborate, and partner with all functional departments within the organization, including, but not limited to, Quality, Regulatory, Clinical Affairs, Technology, Operations, Provider Services, and more
  • Focus on progressive improvement of KPIs by setting incremental, achievable targets that allow for continuous improvement and adaptation, ensuring sustainable growth and long-term success
About the Candidate

Qualifications

  • B.S., required or Masters level degree in Science, Engineering, Business, preferred
  • Dental lab technician certification desired
  • Experience with 3D modeling required
  • Multinational-minded, culturally aware individual; must be fluent in English
  • Must have basic computer skills (Microsoft Office)
  • Strong interpersonal skills and motivational skills
  • Ability to adapt to changes in the work environment with short notice
  • Proficiency with driving results and promoting quality
  • Thrives in a fast-paced team environment
  • Demonstrates strong leadership skills, and has experience directing others
Key Attributes
  • Resourceful and Hands-on: An energetic, resourceful, agile, and hands-on executive who operates effectively with minimum direction and pursues objectives and works to deliver against goals relentlessly; able to get to the heart of issues rapidly and act decisively
  • Team Player: From a basis of strong self-awareness, excellent interpersonal skills; fosters team-first mentality and shares wins and successes; creates an open and transparent environment in which individuals can team together to drive optimal outcomes
  • Results-driven: Brings a fire in the belly and is counted on to meet or exceed commitments on time, every time; has a genuine passion for patient outcomes and quality
  • Collaborative Relationship-builder: Able to build deep relationships with key internal and external stakeholders, and work closely with/ and earn the respect and trust of other teams
  • Integrity: Possesses unquestionable integrity and is intellectually curious; is known as an honest, trustworthy, ethical, and straightforward individual, capable of presenting the unvarnished truth in an appropriate and helpful manner


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