Client Services Representative
hace 7 días
We are seeking a highly skilled and motivated Client Services Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our clients, ensuring timely and efficient handling of pre- and post-transaction queries.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are a results-driven individual with a passion for delivering outstanding customer experiences, we encourage you to apply.
Responsibilities- Resolve client transaction queries in a timely and professional manner
- Utilize business knowledge to identify opportunities to refer clients to sales teams
- Support clients in utilizing digital platforms and explaining the benefits
- Maintain accurate records in Salesforce
- Excellent communication and problem-solving skills
- Ability to work effectively in a fast-paced environment
- Strong analytical and technical skills
- Experience in customer-facing roles or similar environments
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