Client Services Representative

hace 7 días


San José, San José, Costa Rica Convera A tiempo completo
Job Overview

We are seeking a highly skilled and motivated Client Services Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our clients, ensuring timely and efficient handling of pre- and post-transaction queries.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are a results-driven individual with a passion for delivering outstanding customer experiences, we encourage you to apply.

Responsibilities
  • Resolve client transaction queries in a timely and professional manner
  • Utilize business knowledge to identify opportunities to refer clients to sales teams
  • Support clients in utilizing digital platforms and explaining the benefits
  • Maintain accurate records in Salesforce
Requirements
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and technical skills
  • Experience in customer-facing roles or similar environments


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