Operations Director

hace 1 día


San José, San José, Costa Rica Lonza A tiempo completo

Lonza is a global leader in life sciences operating across three continents. We are seeking an experienced HR Services Advisory Lead to join our team and drive the operational Service Advisory Team within the Americas region.

In this role, you will be responsible for managing a team of Service Advisors who provide end-to-end, timely, and quality HR advice to HR Teams, Managers, and employees across the Americas. You will also be responsible for developing and implementing reporting analyst functions to supply the business with critical insights and focus on HR activity.

  • Develops and implements process improvements to enhance team efficiency and productivity.
  • Collaborates with cross-functional teams to identify areas for process improvement.
  • Serves as a subject matter expert on HR-related topics.

**Requirements:**

- Bachelor's degree in HR, Administration, or a related field.

- Advanced experience within an HR administration, WFA, Payroll, or HR shared services organization.

- Strong analytical and problem-solving skills.

- Ability to communicate effectively with stakeholders.


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