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Quality Assurance Engineer

hace 2 semanas


Alajuela, Alajuela, Costa Rica Boston Scientific A tiempo completo

About the Company

Boston Scientific is a global leader in medical solutions, dedicated to improving patient lives through innovative products and technologies. With a passion for innovation and a commitment to excellence, we strive to make a meaningful difference in the lives of our customers and employees.

Job Overview

This role provides Quality Engineering support from a Post Market perspective, ensuring the delivery of high-quality products and processes. The successful candidate will work closely with manufacturing, design assurance, R&D, and other functional areas to monitor product performance and capture inputs from complaints.

Responsibilities

  • Review quality of product investigation reports and ensure compliance with standard procedures and work instructions.
  • Manage and coordinate strategies to maintain healthy product investigation metrics.
  • Identify, analyze, investigate, monitor, document, and communicate trends in post-market data.
  • Communicate and educate management, operations, and other departments about product performance from a complaint standpoint.
  • Evaluate information gained from complaint investigations and feed it back to operations, R&D, design assurance, marketing, and other organizations as part of risk management and process and design input systems.
  • Escalate manufacturing or design process defects from complaints, assisting in identification of primary root causes.

Requirements

  • Licenciature degree in Industrial, Electric, Electronic, Electromechanical Engineering or related field.
  • English level desired: B2 (80-89%).
  • Desired knowledge: Formal training on statistical and quality techniques desirable, ASQ Certified, knowledge of Six Sigma, APQP or similar tools.
  • Preferred knowledge in Power BI, Power Automate or related tools.
  • Annual performance evaluation rating "Meets Expectations" or "Exceeds Expectations".
  • At least 5 years of experience in similar position.