Senior Quality Assurance Engineer

hace 1 semana


Alajuela, Alajuela, Costa Rica Boston Scientific A tiempo completo
Job Overview

Boston Scientific is a global medical device company that transforms lives through innovative medical solutions. As a Senior Quality Assurance Engineer, you will play a critical role in ensuring the delivery of high-quality products to customers.

About the Role

This position supports the Complaint Investigation Site (CIS) team for the Electrophysiology division, located at the Coyol site. Your responsibilities include:

  • Reviewing quality of product investigation reports and ensuring compliance with standard procedures and work instructions.
  • Managing and coordinating strategies to maintain healthy product investigation metrics.
  • Identifying, analyzing, investigating, monitoring, documenting, and communicating trends in post-market data.
Key Responsibilities

Your key responsibilities include:

  • Communicating and educating management, operations, and other departments about product performance from a complaint standpoint.
  • Ensuring that information gained from complaint investigations is fed back to operations, R&D, design assurance, marketing, and other organizations as part of the risk management and process and design input systems.
  • Escalating manufacturing or design process defects from complaints, assisting in identification of primary root causes.
  • Supporting audits from a complaint handling/product investigation standpoint.


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