Greenlake Transition Project Lead
hace 6 días
Hewlett Packard Enterprise is a leading provider of innovative technology solutions.
We are seeking a skilled IT Service Delivery Manager to join our team in Costa Rica.
The successful candidate will be responsible for managing the delivery of HPE Greenlake services to our customers, ensuring exceptional customer experiences through effective project management.
Key responsibilities include:
- Developing and maintaining strong relationships with internal teams and customers
- Understanding project scope and aligning it with customer business and IT needs
- Establishing stakeholder relationships and communicating effectively to maintain project scope, timeline, and milestones
- Managing customer and internal team expectations
- Identifying risks and proactively recommending solutions to mitigate or eliminate them
- Enabling curiosity to identify process improvements and operational efficiencies
- Using knowledge of HPE solutions to identify business growth opportunities
- Delivering against contractual agreements and service delivery guides
To succeed in this role, you will need:
- A relevant secondary education or equivalent work experience
- 3+ years of experience in project management
- Proficient knowledge and proven success in project management skills
- Excellent written and verbal communication, presentation, and persuasion skills
- Proficiency in Microsoft Office suite of tools (Excel, PowerPoint, Word)
- Ability to work in a dynamic environment and manage multiple priorities
- Stakeholder management
- Critical thinking and problem-solving
- Active listening and influencing
Benefits of working at Hewlett Packard Enterprise include:
- Competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are based on qualifications, merit, and business need.
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