Quality and Training Improvement Professional

**About the Role**We are seeking a highly motivated Learning and Performance Improvement Expert to join our team at Dwellworks Costa Rica Ltd. As a key member of our operations team, you will play a critical role in developing and delivering high-quality training programs that enhance employee performance and drive business results.Key...

**Responsibilities**:- Help develop an optimized and continuous learning and development plan for all Latin America Customer Care team members- Conduct personnel certifications and calibrations to ensure process and technical knowledge of the team members are correct and current- Independently audit sales orders and quotes for accuracy and compliance using...

Job Summary:The Training Quality Analyst will be responsible for delivering comprehensive training sessions to both new and experienced employees, ensuring they have the necessary skills to excel in their roles. This role involves managing and updating training materials, assessing employee performance, and developing quality processes to enhance customer...

**Group Leader, Quality and Training - **Lithuania/Costa Rica**Are you an experienced leader seeking to direct training and quality strategy, plans and programs to empower people?Do your talents lie in developing and motivating a team to succeed?Join Western Union as a Group Leader, Quality and Training.**Motivated by our values: purpose driven, globally...

Key ResponsibilitiesAs a Quality Review and Improvement Expert, you will be responsible for:Conducting quality reviews of case work and providing feedback to team members;Identifying areas for improvement and implementing changes to enhance quality and productivity;Reviewing quality data for trends and other team performance related metrics;Collaborating...

Job DescriptionWe are seeking an experienced Operations Improvement and Analytics Professional to join our team at Cornerstone Building Brands. The successful candidate will have strong technical and analytical skills, excellent communication and collaboration skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesDesign...

The Process and Quality Improvement team plays a crucial role in ensuring that our processes are efficient and effective. We are looking for a skilled Process and Quality Improvement Manager to lead this team and oversee the policies and development processes used in all teams.Support product teams in identifying, verifying, analyzing, and implementing...

At Bill Gosling Outsourcing, we prioritize the growth and development of our team members. As a Training and Development Specialist, you will play a vital role in shaping our company's future by designing and delivering engaging training programs that meet the needs of our diverse workforce.Key Responsibilities:Create high-quality training materials,...

3+ years delivering and evaluating the outcome of instructor-led curricula in corporate training and development or related field.- Professional experience presenting to an audience, able to convey complex information in an engaging manner- Experience working with industry standard Learning Management Systems (LMS) to track and measuring training results and...

Position OverviewThe Training & Quality Coordinator is responsible for scheduling and conducting training sessions to enhance the productivity of COA/OPS members. This role also involves assessing the quality of performance, monitoring software usage, and developing quality processes.This individual will support employees in keeping productivity up, assess...

Overview:We're searching for an experienced and creative Learning and Development Training Manager to implement training initiatives and programs that support our mission and goals, including fostering organizational and workforce development in the country.This is an exciting opportunity to advance your career and be part of a diverse global team of...

Appvance is seeking a highly skilled Quality Assurance Professional to join our Customer Success Team. As a key member of our team, you will be responsible for providing exceptional technical support and training to our high-visibility clients and partners.Key responsibilities include:Designing and implementing tests to ensure the quality of our Appvance...

About Our CompanyApollo Professional Solutions is a leading defense contractor providing innovative solutions to our clients. We are committed to delivering high-quality products and services that meet our customers' needs.Job Description:We are seeking a talented Mechanical Design Engineer to join our team in San Jose, California. As a key member of our...

We are looking for a highly motivated and experienced Security and Compliance Professional to join our team at Microsoft. As a member of our Customer Service & Support (CSS) organization, you will play a critical role in building trust and confidence for every person and organization through delivering a seamless support experience.About This RoleThis...

**Job Summary**The Training & QA Analyst will be responsible for designing, implementing, and evaluating training programs to enhance the skills of Dwellworks Costa Rica Ltd employees. This role will also focus on quality assurance, ensuring that COA/OPS members meet high standards of performance.Main Responsibilities:Develop and update education materials,...

Company OverviewZscaler is a leading provider of cloud-based security solutions, serving thousands of enterprise customers worldwide. With over 10 years of experience in developing, operating, and scaling the cloud, we help businesses protect themselves from damaging threats while slashing costs, reducing complexity, and improving the user...

Business Process ImprovementMondelez International is committed to delivering exceptional quality and customer satisfaction through efficient business processes.We are seeking an experienced Buying Support Specialist to join our Global Business Services team. The successful candidate will be responsible for analyzing and improving our procurement processes,...

**Key Responsibilities**Assess the technical and professional capabilities of support staff and develop training plans to address identified gaps.Perform case reviews to ensure process compliance and identify areas for improvement.Mentor engineers on effective collaboration and quality case handling standards.Contribute to customer self-help and volume...

We are looking for a highly motivated and detail-oriented individual to join our team as a Data Quality Professional. In this role, you will be responsible for ensuring the accuracy and completeness of vendor information.**Key Responsibilities:**- Develop and maintain comprehensive knowledge of vendor master data policies and procedures- Conduct audits to...

Bachelor's degree or significant college course work, in communication, education or related field- Experience successfully managing a team and supporting their success and growth- BA or BS degree in Linguistics/Computational Linguistics/Phonetics, or equivalent practical experience in data mark-upAdvanced level of English- Demonstrate success and experience...