Data-Driven Quality Analyst

hace 3 días


San José, San José, Costa Rica Microsoft A tiempo completo

**Key Responsibilities**

  • Assess the technical and professional capabilities of support staff and develop training plans to address identified gaps.
  • Perform case reviews to ensure process compliance and identify areas for improvement.
  • Mentor engineers on effective collaboration and quality case handling standards.
  • Contribute to customer self-help and volume deflection initiatives.
  • Analyze trends and collaborate with stakeholder teams to provide product and process improvement feedback.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job OverviewWe are seeking a highly skilled Data Driven Business Analyst to join our Account Integrity team within the Selling Partner Support organization at Amazon Support Services Costa Rica Srl. As a Data Driven Business Analyst, you will play a critical role in leveraging data to drive business decisions and prevent bad actors from harming our genuine...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    **Crg Solutions: Driving Innovation in AI Policy Analysis**We are seeking a highly skilled Data-Driven Policy Analyst to join our team at Crg Solutions.This role is ideal for someone with deep insurance industry knowledge and expertise in leveraging AI for policy analysis.You will work closely with business unit stakeholders to understand policy analysis...

  • Data Quality Analyst

    hace 3 días


    San José, San José, Costa Rica Catalina Marketing A tiempo completo

    **Why Catalina?**Catalina's personalized digital media connects shoppers to the brands we know they want.We do this by delivering only the most relevant ads and offers from their home to the aisle.And only Catalina knows the evolving purchase history and individual needs of more than three-quarters (280 million) of American shoppers.With the world's largest...

  • Data Quality Analyst

    hace 3 días


    San José, San José, Costa Rica Catalina Marketing A tiempo completo

    Catalina Marketing: Empowering Data-Driven Decision MakingWe're a leader in personalized digital media, connecting shoppers with the brands they want. Our mission is to deliver relevant ads and offers across our networks, leveraging the world's largest shopper purchase history database.As a Data Quality Analyst, you'll play a vital role in analyzing data,...

  • Quality Analyst

    hace 3 semanas


    San José, San José, Costa Rica Tek Experts A tiempo completo

    Overview:We're seeking a Quality Analyst with a solid background in reporting and analytics to join our team.This role is part of a team that provides business analytics and project leadership to support quality, consistency, and continuous improvement across the business.You will engage management to ensure compliance with quality standards and performance...


  • San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

    **About the Role**We are seeking a talented Data-Driven Marketing Specialist to join our team and play a key role in transforming our marketing data approach to become more consumer-centric.This role will focus on leveraging data analytics to drive business outcomes, developing strategies to enhance data quality, accessibility, and scalability, and...


  • San José, San José, Costa Rica Minor International A tiempo completo

    **About This Role**We are seeking a detail-oriented Data Governance Analyst to join our team at Minor International.In this role, you will play a critical part in maintaining the integrity of our data assets.You will work closely with stakeholders to resolve data-related issues, develop data standards, and provide data-driven insights to support business...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job DescriptionThe Screening Services team is seeking an experienced Business Analyst to join our team. As a Business Analyst, you will support Employee Services in making high-impact, data-driven decisions. You will operationalize a proactive mechanism to monitor compliance performance metrics in Screening Services space for our employee population.You will...

  • Data Analyst

    hace 2 semanas


    San José, San José, Costa Rica Equifax A tiempo completo

    The Data Analyst role will be responsible for developing Compliance Monitoring dashboards and validating datasets to ensure reporting data accuracy across the enterprise.In addition to that, this position will analyze data to identify discrepancies and work with the business owners to provide visibility of risks and opportunities related to regulatory...

  • Data Analyst

    hace 5 días


    San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us**We are more than a specialty finance company providing debt recovery solutions for consumers.We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.We know that the only way to support this mission is by...

  • Data Analyst Lead

    hace 3 días


    San José, San José, Costa Rica Nielseniq A tiempo completo

    **About NielsenIQ**We are a leading provider of data-driven insights and solutions for the consumer goods industry.Our team is seeking a highly skilled Data Analyst Lead to play a key role in driving sales performance and strategic planning across our organization.As a Data Analyst Lead, you will be responsible for analyzing sales data and developing...

  • Global Pricing Analyst

    hace 9 horas


    San José, San José, Costa Rica Western Union A tiempo completo

    Job Description:We're seeking an experienced Data Scientist to join our Global Pricing team in Santa Ana, Costa Rica.In this role, you'll work closely with cross-functional teams to develop and implement data-driven pricing strategies that drive business growth and profitability.Responsibilities include: developing and maintaining complex statistical models...

  • Data Driven Analyst

    hace 5 horas


    San José, San José, Costa Rica Joby Aviation A tiempo completo

    We are dedicated to delivering unparalleled financial analysis services at Avionyx, leveraging our industry-leading expertise in avionics software and hardware engineering to empower informed decision-making.**Our Vision:** As experts in our field, we strive to deliver value-added insights that inform strategic business choices. Our mission is built on the...


  • San José, San José, Costa Rica Mastercard A tiempo completo

    Company OverviewAt Mastercard, we're on a mission to make transactions safe, simple, smart, and accessible. Our innovative solutions help individuals, financial institutions, governments, and businesses thrive in an increasingly digital world.We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation,...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Job DescriptionAs a Quality Analyst at Tek Experts, you will play a critical role in ensuring the high standard of our services. Your primary responsibility will be to plan and conduct comprehensive audits, identifying areas for improvement and developing data-driven recommendations to drive business growth.

  • Data Driven Analyst

    hace 6 días


    San José, San José, Costa Rica Moody'S A tiempo completo

    RequirementsWe are seeking a highly motivated and detail-oriented Financial Analyst to join our team.The successful candidate will have a strong foundation in finance, with excellent analytical and problem-solving skills.Bachelor's degree in Finance, Accounting or related field.3-5 years experience in FP&A, preferably in a corporate setting.Strong...

  • Marketing Data Analyst

    hace 3 días


    San José, San José, Costa Rica Western Union A tiempo completo

    **Analyst / Specialist, Marketing Role Overview**A key member of our marketing team, you will utilize data analysis skills to inform and support the development of effective marketing strategies. As a marketing analyst, your focus will be on providing actionable insights that drive business growth and revenue increase.In this role, you will be responsible...


  • San José, San José, Costa Rica Cornerstone Building Brands A tiempo completo

    Company OverviewCornerstone Building Brands is a leading manufacturer of exterior building products in North America. Our commitment to diversity, equality, and inclusion is unwavering, providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members.Job DescriptionThe Data Engineer will play a...

  • Lead Data Analyst

    hace 3 días


    San José, San José, Costa Rica 73Rd Solution A tiempo completo

    Company OverviewThe 73Rd Solution is a leading provider of innovative data-driven solutions, dedicated to empowering businesses with actionable insights.Job SummaryWe are seeking an experienced Lead Data Analyst to join our team. As a key member of our analytics department, you will be responsible for developing and implementing data analysis strategies that...

  • Complaints Data Expert

    hace 4 días


    San José, San José, Costa Rica Smith+Nephew A tiempo completo

    Quality Assurance RoleWe are seeking a highly experienced Senior Data Analyst to lead the development and implementation of quality assurance initiatives within our Complaints organization. Key responsibilities include designing and implementing data-driven quality improvement projects, collaborating with cross-functional teams to identify areas for...