Software Technical Consultant

hace 4 días


San José, San José, Costa Rica Emerson A tiempo completo

Role Summary

The Application Specialist is responsible for delivering exceptional customer service by resolving software-related issues in a timely and effective manner. This role requires strong analytical and problem-solving skills, excellent communication, and the ability to work effectively in a team environment.

Main Responsibilities

  • Provide technical assistance support to customers, utilizing systems and data to resolve complex business issues.
  • Log and document all issues in a clear and concise manner.
  • Work with development and services staff to resolve critical issues.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3-5 years of experience in software development in a service-oriented environment.
  • Proficiency in C#, .NET, Java, HTML, JavaScript, XML, or other programming languages and tools.


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