Software Technical Consultant
hace 4 días
Role Summary
The Application Specialist is responsible for delivering exceptional customer service by resolving software-related issues in a timely and effective manner. This role requires strong analytical and problem-solving skills, excellent communication, and the ability to work effectively in a team environment.
Main Responsibilities
- Provide technical assistance support to customers, utilizing systems and data to resolve complex business issues.
- Log and document all issues in a clear and concise manner.
- Work with development and services staff to resolve critical issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in software development in a service-oriented environment.
- Proficiency in C#, .NET, Java, HTML, JavaScript, XML, or other programming languages and tools.
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