Technical Solutions Manager
hace 21 horas
**Create A Better Place For Everyone**:
OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team.
Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a more modern workplace infrastructure.
We are working every day to create a better place for everyone, especially our own teammates.
Given the large wave of traditional enterprise customers transitioning to a modern hybrid workplace infrastructure, OfficeSpace has grown substantially since 2020.
Our amazing team consists of 200 employees across the US, Costa Rica, and Canada.
If you are ready to join a highly motivated team and immerse yourself in a culture built upon trust, respect, collaboration, and creativity, we would love to hear from you
**Technical Solutions Manager - What You'll Do**:
- Articulate the business and technical value of our services and solutions to stakeholders.
- Clearly communicate technical solutions, both verbally and in written documentation, directly with clients and with internal technical and non-technical teams.
- Work as the technical partner and liaison with the Project Management and Client Success teams on all technical deliverables.
- Assist stakeholders in evaluating various technical options for integrations and connectors based on their business needs
- Propagate technical solutions best practices to both external and internal stakeholders
- Identify opportunities for product and service improvements in our client base and advocate for solutions internally
**The Skills, Experience, and Mindset Required**:
- Experience in managing complex, deadline-driven technical software projects while interacting with both internal and external stakeholders.
- Understanding of APIs, LDAP (specifically AD), SSO (SAML 2.0), and SCIM protocols
- Degree, certificate, or prior experience in management, project Management, agile/scrum, computer science, or another relevant field highly preferred, but not required.
- Excellent communication skills with the ability to quickly build relationships with new clients, establish expectations, and participate in regular client check-ins.
- C1 - C2 English level according to the CEFR or equivalent.
**Why OfficeSpace?
***:
- Competitive compensation packages, benefit options, and leave policies.
- Fully integrated hybrid work environment allowing you to work fully remote or, if location permits, at one of our gorgeous offices in Victoria, Canada; Atlanta, USA; or Escazu, Costa Rica.
- At OfficeSpace, we value trust above anything else.
We trust our employees to take ownership of their work and set themselves up for success.
Whether it's flexible hours, remote options, or anything in between, we know that people work best in different ways, and we embrace those differences
- We work in a fast-paced industry where teams do what it takes to deliver results and help OfficeSpace succeed.
We take pride in celebrating our wins and go out of our way to recognize those who have gone above and beyond.
- Work-life balance is critical as we move to a work environment where the lines between home and office become less and less defined.
We value people taking time off when they need it and being able to completely unplug from work so they can recharge their batteries.
- Pandemic or not, we like to have fun together.
Whether it's virtual happy hours, company-wide contests, or in-person holiday parties, OfficeSpace is always looking for ways to keep people happy and engaged with their teammates.
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