Financial Operations Assistant

hace 1 mes


San Francisco, Heredia, Costa Rica Tebra A tiempo completo

Kareo and PatientPop have merged to form Tebra, the digital backbone for practice well-being. Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere.

About the Role

We are seeking an experienced Accounting Support Representative to join our team. This individual will perform various activities to support our company's accounting department and billing processes.

Your Key Responsibilities
  • Provide exceptional customer service by cheerfully assisting customers with invoicing and payment-related problems.
  • Manage and maintain accurate data information across multiple Accounting and Support Programs.
  • Adhere to the invoicing timeline to complete all tasks and meet financial deadlines.
  • Perform daily invoicing functions within the accounting department and support accounts receivable by generating accurate, complete, and timely invoices using billing software.
  • Research and fix billing errors.
Your Professional Qualifications
  • Fluent English verbal and written communication skills.
  • High School Diploma or equivalent.
  • 1+ years of experience answering inbound phone calls.
  • Bonus points for having knowledge in using Salesforce, Microsoft Office products, and SaaS solutions.
  • A professional and friendly demeanor for our clients.
  • Amazing telephone presence and love of talking on the phone.
  • Comfort with most things technical, especially Microsoft Office products.
  • Making quick and accurate math calculations is essential.
  • Open to learning new things.
  • Confidence, self-motivated, and diligent with strong organizational skills.
About Tebra

Tebra is a united force, combining the strengths of Kareo and PatientPop to deliver a robust platform for practice well-being. Our mission is to empower independent practices to bring modernized care to patients everywhere.

Our Values
  • Start with the Customer: We put our customers at the forefront of everything we do.
  • Keep It Simple: We aim to simplify complex healthcare processes for everyone.
  • Stay Entrepreneurial: We reject the status quo and solve problems with creativity and perseverance.
  • Better Together: We are diverse, humble, and collaborative.
  • Celebrate Success: We take time to appreciate our achievements and celebrate success.
Perks & Benefits

We offer a comprehensive package of benefits, including:

  • A competitive salary of $50,000 - $65,000 per year, depending on experience.
  • A wellness and childcare subsidy.
  • An education discount.
  • Obe Fitness and LifeWorks Employee Assistance Program resources.


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