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Customer Service Professional
hace 1 semana
This position is a unique opportunity to join our team as a Client Care professional. As a key member of our organization, you will be responsible for providing high-quality support to our clients. Your primary focus will be on delivering exceptional customer experiences, ensuring that all queries are resolved efficiently and effectively.
Key Responsibilities- General support for all Reseller and Public Sector clients
- Sales and Client Support Duties: Customized set ups (subcode creation and/or pricing implementation)
- High Touch Reseller Assignments managing entire support relationship
- Support U.S. Government accounts
To be successful in this role, you will need to have excellent communication skills and the ability to work well under pressure. You should also possess knowledge of Excel and Salesforce, with experience in maintaining complex spreadsheets and engaging with customers through these platforms.
