Business Process Optimization Specialist

hace 7 días


San José, San José, Costa Rica Western Union A tiempo completo

About Western Union

We are a FinTech company using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

With over 8,000 employees serving 200 countries and territories, we believe that when money moves, better things happen.

Our Mission

We challenge you to take on complex analytical responsibilities within multiple transformational programs and enhancement projects in our organization.

You will act as a bridge between business users and technology groups, transforming their needs and requirements into functional specifications.

Your Role

Evaluate business processes, anticipate requirements, and uncover areas for improvement, developing and implementing appropriate solutions.

Document business/technical requirements, manage and track the success of the implementation throughout the project lifecycle, and communicate statuses and updates to stakeholders.

Requirements

  1. Experience in Technology or Financial Services industries in an analyst or similar role
  2. Fluency in spoken and written English (B2+) language
  3. Critical thinking and good analytical and evaluative skills
  4. Ability to work with various tools, systems, and methodologies

About This Opportunity

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.



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