Technical Program Manager

hace 2 semanas


San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo
Job Description

The Global Cloud Services team at ServiceNow is seeking a highly skilled Technical Program Manager to join our team. As a Technical Program Manager, you will be responsible for driving the successful execution and delivery of holistic programs and processes to enable efficient delivery of technical solutions.

Main Responsibilities:

  • Collaborate closely with our Cloud Capacity Engineering leadership and team members to develop and execute a robust program and/or portfolio that meets the accelerated customer demands driven by AI in this new age of scale and complexity.
  • Develop comprehensive capacity plans to meet the needs of our customers, partnering with teams across all delivery verticals to include Space/Power, Networking, HW Development, Rack Delivery, and Service Turn-Up.
  • Operate autonomously to identify and address organizational challenges, driving change within the team and partner organizations by creating detailed plans & roadmaps, engaging with executive stakeholders, implementing solutions, and monitoring effectiveness.
  • Contribute to the enhancement of the program management function by sharing successful practices, frameworks, tools, and lessons learned with the team.
  • Be a leader in transparent and effective communication of program/portfolio status to key stakeholders, influencing decision-making and driving alignment across cross-functional teams involved in data center and infrastructure projects.

Qualifications:

  • 6+ years of project/program management experience in mid/large size companies, ideally in a team-based role working with cloud infrastructure operations teams (Capacity and Datacenter Operations, Hardware Development, Operational Excellence, etc.).
  • BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.

Nice to Have:

  • Proficient in project management software, utilizing specialized software to efficiently organize, track metrics, and report on the progress, ensuring transparency and accountability throughout the project lifecycle.
  • Preferred certifications: Possesses certifications such as Six Sigma, PMP, Agile, and/or SAFE, which are highly relevant to managing projects.

  • Technical Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About the RoleWe are seeking a highly experienced Technical Program Manager to lead large-scale engineering programs at ServiceNow. As a key member of our Release Program Management team, you will be responsible for driving the successful execution and delivery of company-wide programs and processes.Key ResponsibilitiesCreate frameworks, coordinate, and...

  • Program Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Program Manager Job DescriptionAs a Program Manager with Amazon Support Services Costa Rica Srl, you will be responsible for managing cross-functional projects and stakeholders to deliver business value. Your experience in project management, payroll operations, and human capital management will be essential in defining and executing against program...

  • Senior Program Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Program Manager Job DescriptionAmazon Support Services Costa Rica Srl - B20 is seeking a highly skilled Program Manager to join our team. As a Program Manager, you will be responsible for the end-to-end delivery of programs, driving initiatives from inception to fruition, and successfully transitioning those services/transformations.Key...


  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Cloud Solutions Manager to join our team at ServiceNow. In this role, you will be responsible for driving the successful execution and delivery of holistic programs and processes to enable efficient delivery of technical solutions.As a Technical Cloud Solutions Manager, you will collaborate closely with...

  • Technical Program Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    We are seeking a highly skilled Technical Program Manager to join our engineering organization at Databricks. As a TPM, you will play a critical role in defining repeatable processes and driving execution velocity across our engineering, product management, UX, documentation, support, sales, legal, security, privacy, DevRel, and other teams.**Key...


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    About the RoleWe are looking for a skilled Technical Program Manager to join our Engineering organization at Databricks.ResponsibilitiesWork with our engineering teams and cloud partners to ensure Databricks solutions are engineered for reliability, scalability, and security.Cultivate and expand our relationships with the largest cloud computing...

  • Program Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Workday A tiempo completo

    En Workday, creamos experiencias de trabajo innovadoras y emocionantes. Buscamos a un Program Manager apasionado y motivado que se una a nuestro equipo de soporte global. Si eres alguien que cree en la importancia de la colaboración y la comunicación efectiva, este es el rol perfecto para ti.Responsabilidades:Liderar el equipo de soporte global y colaborar...

  • Technical Program Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Company Overview**At ServiceNow, our mission is to make the world work for everyone. We're a team of innovators who move fast and think big. We're passionate about creating technology that makes a difference, and we're looking for a talented individual to join our team as a Technical Program Manager.**Job Summary**This role will be responsible for handling...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About ServiceNowWe are a technology company that makes the world work for everyone. Our team is ambitious, curious, and driven by innovation. We believe that our employees' unique talents and perspectives are essential to our success.As a Design Program Manager, you will lead the successful execution and delivery of programs and processes that enable...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    At ServiceNow, our mission is to empower organizations to deliver exceptional service experiences by harnessing the power of technology.We are seeking a seasoned Cloud Engineering Program Manager to join our team and drive strategic initiatives that shape the future of our cloud infrastructure.This role offers a unique opportunity to leverage your expertise...


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    About this roleDatabricks is seeking a seasoned Technical Program Manager to join our Engineering Operations team. As a key member of our R&D Operations team, you will be responsible for driving process improvements focused on cost and lifecycle changes across products.Your key responsibilitiesDevelop and implement repeatable process with tools per quarter...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **About Us**At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity....

  • Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe're seeking a skilled Program Manager - Creative Services to join our team at Amazon Support Services Costa Rica SRL. In this role, you'll oversee the production process, determine project priorities, and manage multiple large-scale projects. Your experience in stakeholder management and process improvement will be invaluable in driving...


  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Job DescriptionAs a Staff Technical Program Manager at ServiceNow, you will play a critical role in delivering world-class products and applications. You will work closely with the Customer and Industry Workflow product teams to ensure new products and underlying technologies meet the highest quality standards.Key Responsibilities:Define and own go-to-market...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **About the Role**At ServiceNow, we're looking for a skilled Program Manager to lead our IT Business Applications programs from concept to delivery. As a key member of our team, you'll develop and execute detailed program plans, manage implementation processes, and provide communication and coordination with all stakeholders.**Key Responsibilities**Develop...


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    Key ResponsibilitiesProcess Improvement and Project ManagementDatabricks seeks a top-tier Technical Program Manager to run end-to-end processes for the engineering organization, focusing on cost and lifecycle changes across products.The selected candidate will be hands-on in executing large-scale projects and think strategically about improving day-to-day...

  • AI Program Manager

    hace 7 días


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian is a global information services company that unlocks the power of data to create more opportunities for consumers, businesses, and society. As one of the 100 Best Companies to work for, according to Fortune, we prioritize our culture and look for talented individuals who are passionate about their jobs, easy to work with, and value teamwork.We are...

  • Senior Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Jll A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Manager to join our team at JLL. As a Senior Manager, you will be responsible for leading large-scale program delivery, ensuring seamless transitions, and driving business growth.Key ResponsibilitiesTransition Execution: Manage end-to-end execution of large deals across geographies, ensuring timely and...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **About Us**At ServiceNow, our technology empowers organizations to make the world work for everyone. We strive to deliver high-quality, transformative, secure, and compliant products that exceed customer expectations.**Our Purpose**In Global Product Operations, our team is committed to driving products to the finish line and into our customers' workplaces....


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job SummaryWe are seeking an experienced Digital Transformation Program Manager to join our Strategy Realization Office (SRO) team. As a key member of our Digital Technology organization, you will play a critical role in planning and implementing complex, cross-functional programs that drive business value for ServiceNow.