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Data Management Specialist

hace 1 semana


San José, San José, Costa Rica Western Union A tiempo completo

Role Overview:

We are seeking a highly skilled Database Administrator 2 to join our International Agent Maintenance Team. As a key member of the team, you will be responsible for setting up new agents in our company's systems and ensuring their smooth integration with various global functional units.

Key Responsibilities:

  • Provide support for existing agents in our systems through extensive coordination with global functional units.
  • Ensure timely and accurate setup of new Network Agents and Commercial subscribers.
  • Create automation and process enhancements using tools like MS Power Automate, Python, and other secure connections.
  • Develop innovative ways to streamline daily tasks for the team.
  • Support implementation and integration of larger projects involving research, analysis, documentation, design/development, testing, problem resolution, and training.
  • Maintain database integrity and recoverability throughout an agent's life cycle.

Requirements:

  • High School diploma or degree in business administration, industrial engineering, or related field.
  • Fluency in English (B2) for written and verbal communication.
  • Strong knowledge of MS Office, including Access, Excel, and Power BI.
  • Confidence working with AS400, Salesforce, and Access databases.
  • Ability to work in a dynamic environment and adapt to changes.
  • Prioritize accuracy, analytical skills, and problem-solving abilities.
  • Excellent customer service and people skills, with a proactive attitude.