Salesforce Consultant
hace 1 semana
About the Role:
FusionSpan is a fast-growing multinational information technology services company seeking a talented Salesforce Consultant to join our team. This position is 100% remote from Costa Rica, with a requirement to work from 9:00 am to 5:30 pm EST. As a Salesforce Consultant, you will work with multiple non-profits, implementing and managing their Salesforce CRM entity. The ideal candidate will be able to clearly explain the position requirements to the FusionSpan team and clients, while also answering related questions.
Responsibilities:
• Perform requirements gathering, analysis, and documentation
• Convey complex requirements to both internal and external stakeholders
• Develop solution documents, requirement documents, and discovery documents for internal and external review
• Work on multiple projects and competing priorities simultaneously
• Showcase work deliverables to both internal and external stakeholders
• Execute all project work in following Agile methodology
• Design and develop workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams
• Manage task and work tickets, including description and acceptance criteria
• Continually develop a deeper understanding of business best practices for associations and non-profits, particularly concerning the implementation of technology
• Work in tandem with project managers and development teams to ensure on-time, on-budget work products
• Support the project team in identifying training needs for team members as well as clients
• Documentation of standard operating procedures
Required Qualifications:
• Bachelor's Degree or higher, or equivalent work experience
• 2+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
• 2+ years of business analysis experience for technology or technology services implementation projects
• Excellent oral and written English communication skills (writing sample required)
• Experience gathering requirements, writing solution documents, and writing SOPs
• Agile project experience and at least one Agile methodology certification
What We Offer:
• Health Insurance
• Paid PTO and holidays
• Remote work
• A culture of caring, with a focus on working on interesting technologies and helping non-profit clients provide the best experience for their members
• Opportunities for personal growth and career development
FusionSpan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-
SalesForce Developer
hace 2 meses
San José, San José, Costa Rica Canidium A tiempo completoAbout the RoleAs a SalesForce Developer at Canidium, you will play a crucial role in the success of our software implementation projects specific to the SalesForce platform.Key ResponsibilitiesWork directly with customers in requirements gathering, data integration, software configuration and scripting, report creation and interact with remote project...
-
SalesForce Developer
hace 4 semanas
San José, San José, Costa Rica Canidium A tiempo completoSalesForce Developer - ConsultantCanidium, a leading provider of Sales Performance Management solutions, is seeking a skilled SalesForce Developer to join our team.As a SalesForce Developer, you will play a critical role in the success of our software implementation projects, working closely with customers to gather requirements, design and implement...
-
Salesforce Developer
hace 4 semanas
San José, San José, Costa Rica Canidium A tiempo completoSalesForce Developer - ConsultantCanidium, a market leader in the SPM (Sales Performance Management) space, partners with mid-sized and Fortune 500 companies to provide expertise and assistance in selecting and implementing sales-enabling technologies.Our world-class training and development program will guide you through the onboarding process, and our...
-
Dynamics CRM Consultant Position
hace 3 días
San José, San José, Costa Rica Hitachi Solutions Ltdhitachi Solutions Ltd A tiempo completo**Job Summary**Hitachi Solutions Ltd is seeking a skilled Dynamics CRM Consultant to join our team. As a key member of our implementation team, you will be responsible for delivering high-quality CRM solutions to our clients. Your expertise in Microsoft Dynamics CE will enable you to drive business growth and customer satisfaction.Responsibilities:Design and...
-
Travel Consultant
hace 1 semana
San José, San José, Costa Rica Tcs Expeditions A tiempo completoTCS Expeditions is a leading provider of luxury travel experiences, offering unparalleled adventures to over 200 destinations worldwide. Our all-inclusive journeys deliver meaningful experiences, and we're seeking a skilled sales professional to join our team.**Key Responsibilities:**• Learn about and stay updated on all TCS and partner products offered...
-
Cloud Service Administrator
hace 1 semana
San José, San José, Costa Rica Netskope A tiempo completoAbout NetskopeNetskope is a leading cloud security company that provides innovative solutions to protect data and users in the cloud. Our mission is to redefine cloud, network, and data security.About the PositionWe are seeking a highly skilled Service Cloud Administrator to join our team. As a Service Cloud Administrator, you will be responsible for...
-
Professional Services Resource Coordinator
hace 1 semana
San José, San José, Costa Rica Splunk A tiempo completoA little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of "Best Places to Work" lists and we think it's because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving skills and...
-
Salesforce User Support Consultant
hace 2 meses
San Francisco, Heredia, Costa Rica Moody's A tiempo completoAt Moody's, we foster a culture of development and growth, welcoming candidates who are eager to learn and evolve. If you find this opportunity intriguing but feel you may not meet every requirement, we encourage you to apply, as you might be the ideal candidate for this role or other available positions. Moody's operates as a global integrated risk...
-
Manager, Salesforce Solutions Delivery
hace 5 meses
San José, Costa Rica Pfizer A tiempo completoWhy Patients Need You Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will...
-
Travel Consultant
hace 4 meses
San José, Costa Rica TCS Expeditions A tiempo completoTCS World Travel has hosted guests on adventures of a lifetime for over 30 years. We have developed and operated over 300 expeditions to more than 200 destinations. Our all-inclusive journeys deliver unparalleled and meaningful experiences in unique destinations around the globe. TCS operates luxury jet tours under its own brand as well as for strategic...
-
Travel Consultant
hace 5 meses
San José, Costa Rica TCS Expeditions A tiempo completoTCS World Travel has hosted guests on adventures of a lifetime for over 30 years. We have developed and operated over 300 expeditions to more than 200 destinations. Our all-inclusive journeys deliver unparalleled and meaningful experiences in unique destinations around the globe. TCS operates luxury jet tours under its own brand as well as for strategic...
-
Service Cloud Administrator
hace 5 meses
San José, Costa Rica Netskope A tiempo completo**About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...
-
Hubspot Cx Marketing Consultant
hace 5 meses
San José, Costa Rica Huble A tiempo completoWelcome to Huble - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and...
-
Sr. Associate, Solution Delivery
hace 5 meses
San José, Costa Rica Pfizer A tiempo completoWhy Patients Need You Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will...
-
B2b Corporate Sr Consultant
hace 5 meses
San José, Costa Rica Liberty Latin America Communications, Inc. A tiempo completoResumen: **¿Cuál es el rol?** Realizar consultoría y ventas efectivas orientadas a satisfacer las necesidades de clientes corporativos, a través de aplicaciones ajustadas al giro del cliente. **Responsabilidades**: **¿Cómo agregas valor?** - Atender al segmento de grandes empresas (relación y potencialización comercial con clientes corporativos). -...
-
Technical Solutions Consultant
hace 1 semana
San Francisco, Heredia, Costa Rica Fusionhit A tiempo completoWe are seeking a highly skilled Pre-Sales Engineer to collaborate with our US-based client in the mobile development space.Responsibilities:+ Lead technical discovery calls with prospects to understand their desired user journey and functional product and integration requirements.+ Support Account Executives on addressing more complex product, technical and...
-
Strategic Account Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleThis is an exciting opportunity to join Amazon Support Services Costa Rica SRL as a Sr. Strategic Account Manager. As a key member of our team, you will be responsible for driving growth across our sellers' Amazon businesses.Key ResponsibilitiesAnalyze data and trends to identify opportunities for growth and develop strategies to maximize...
-
Sr. Strategic Account Manager, Strategic Account
hace 5 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying business...
-
Sr. Strategic Account Manager, Strategic Account
hace 5 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying...
-
Sr. Customer Success Manager, Strategic Account
hace 5 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying business...
-
Sr. Strategic Account Manager, Strategic Account
hace 5 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying business...
-
Professional Services Resource Coordinator
hace 5 meses
San José, Costa Rica Splunk A tiempo completoA little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of “Best Places to Work” lists and we think it’s because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving...
-
Visualization & Data Management Specialist I
hace 4 semanas
San José, Costa Rica Kepler Group A tiempo completoKepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and...