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North America Customer Support Director
hace 2 semanas
The Customer Service Manager will play a crucial part in driving business growth and expansion across North America. This individual will lead a team of professionals responsible for delivering exceptional customer experiences.
Main Objectives- To ensure seamless customer service operations, maintaining high levels of satisfaction and loyalty.
- To develop and implement strategic initiatives that drive business growth and improve market competitiveness.
- To foster strong relationships with internal stakeholders, including sales, marketing, and supply chain teams.
- Proven leadership and management experience in customer-facing roles.
- Excellent communication and interpersonal skills.
- Able to analyze complex problems and develop effective solutions.