Highly Skilled Accounts Receivable Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Kareo A tiempo completo

Overview

Kareo is a healthcare technology company that offers innovative solutions to medical practices. We are seeking a highly skilled and experienced Senior Accounting and Collections Specialist to join our team.

Key Responsibilities

  • Own all aspects of accounts receivable, including collection of payments and resolution of collection/payment issues
  • Negotiate payment plans with customers while maintaining positive relationships
  • Issue customer credits and refunds in accordance with company policies
  • Resolve payment discrepancies and short payments
  • Manage credit card payments, ACH, and payment failures
  • Manage and evaluate relationships with outside collection agencies
  • Oversight of payment processing through our lockbox banking partner and manually processed payments and credit cards

Requirements

  • 5+ years of experience handling accounts receivables, deductions, credit, and collections
  • Excellent verbal and written communication skills and ability to effectively interact with customers
  • Experience working in a high volume environment with thousands of transactions
  • Experience working with credit card payments, payment failures, and charge-backs
  • Self-motivated and proactive approach to tasks and identifying opportunities for process improvements
  • Demonstrate high levels of professionalism, sound judgment, critical thinking, and problem-solving skills

About Us

We value passion, customer focus, collaboration, and growth at Kareo. We strive to have a growth mindset in all we do and believe in making things better. Our company culture emphasizes teamwork, selflessness, and dedication to helping our customers succeed. If you share our values and are passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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