Accounts Receivable Specialist
hace 7 días
Job Summary:
The Accounts Receivable Specialist will play a key role in ensuring the efficient and effective processing of all receivables, aligning with established service levels and contractual requirements.
This position is responsible for related tasks associated with invoice and collections processing, including receiving, recording, posting, and verifying accounts receivable transactions to journals, ledgers, and other records.
Key Responsibilities include working closely with the Migration Team on transitioning BPO functions from various markets to Auxis' Costa Rica Service Center, as well as supporting to-be process design, organizational design, technology deployment to support these operations.
Responsibilities- Receive, code, and process invoices for payment in a timely manner, adhering to established processes and timelines.
- Support all related transactional activity for invoice and collections processing, including:
- Running reports, scanning files, and verifying billing input for accuracy.
- Recognizing improper billing through research.
- Documenting results of research and processing applicable corrections for review by Management.
- Maintaining accurate customer files with all applicable correspondence and reporting to Management on status.
- Building working relationships with internal departments and outside agents to resolve customer disputes in a timely manner.
- Assessing the need for account escalation, following due diligence processes and procedures.
- Providing assistance as requested by Supervisor/Management.
- Compiling necessary information from financial institutions such as banks and credit organizations.
- Keeping records of all delinquent accounts, incomplete files, and credit risks.
- Ensuring accuracy in the daily processing of accounts receivable transactions.
- Properly preparing needed financial and operational reports for all transactional activities, as required and in accordance with client procedures.
- Ensuring proper maintenance of invoice and collections records, as well as vendor data, as required, and in accordance with established client procedures.
- Reviewing A/R aging to ensure compliance with established policies and that any available discounts are attained.
- Supporting interaction with internal audit and compliance to ensure information requests are accomplished timely and accurately.
- Suggesting operational improvements, including systems, processes, and organizational changes to drive greater performance and efficiency in Accounts Receivable operations.
- Providing technical knowledge relating to Accounts Receivable for individual markets.
- Identifying new initiatives and opportunities for process and performance improvement and efficiencies, and working with AR Supervisor and Auxis management to define, establish, and implement.
- Preparing and reviewing documentation to support internal and external audits, as required.
- Ensuring timely preparation of client service level and operational performance reports in accordance with established guidelines and client requirements.
- Participating in client Service Delivery Reviews (weekly, monthly, quarterly, annually, etc.).
- Working with the Quality Audit Team to increase performance and efficiency of BPO operations.
- Preparing the KPIS presentation.
- Preparing Intercompany analysis.
- Preparing reconciliations intercompany and GL AR accounts.
- Proposing and preparing journal entries.
- Scheduling client meetings in order to review month-end close entries.
- Migrating new process in order to stabilize the operation during the first stage of migration.
Required Skills and Qualifications:
- Advance studies in Accounting, business administration, finance, or related field.
- Fluency in English and Spanish is required (English Level B2 Plus).
- Minimum 2+ years' experience in accounts receivables, with experience in A/R operations in a multi-national Shared Services and/or BPO operation.
- Experience with US or Latin American-based Telecommunications, Consumer Products, Wholesale or Retail Distribution businesses is a plus.
- Experience with US or Latin American migration process.
- Oracle or SAP, or other Tier 1 ERP systems.
- Excel: formulas, formatting, pivot tables, etc.
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